Store Associate USA

South Shore Plaza; San Juan (PR); On-site; USD 10,000 - 60,000; Part time

Job summary

Join a dynamic retail environment as a Läderach Store Associate, where your passion for chocolate and customer service will shine. As a brand ambassador, you will deliver exceptional shopping experiences while supporting your team in achieving sales goals. This role offers the chance to engage with customers, assist in training new associates, and contribute to a vibrant atmosphere filled with creativity and collaboration. If you love chocolate and enjoy a fast-paced setting, this opportunity is perfect for you to grow and make a difference in a beloved brand's retail space.

Benefits

Competitive Pay

Premium Holiday Pay

Annual Bonus

Employee Assistance Program

Generous Discounts on Products

Chocolate at Work

In-house Training

Career Opportunities

Qualifications

• 1+ years of retail sales experience in a fast-paced environment.
• Strong interpersonal skills and bilingual in English and Spanish.

Responsibilities

• Deliver outstanding customer experience and support store managers.
• Execute product sales, register duties, and ensure compliance.

Skills

Retail Sales Experience

Interpersonal Skills

Bilingual (English and Spanish)

Attention to Detail

Flexibility

Job description

A Part-Time Läderach Store Associate is a brand ambassador, passionate about providing a wonderful shopping experience for Läderach customers. The ideal Store Associate is a chocolate-lover with vibrant energy and a welcoming personality who enjoys a dynamic retail environment.

What you can expect

• Delivering an outstanding customer experience, as well as a similar environment for the in-house team
• Providing training and/or helping Store Associates to always ensure that production goals are met, including product-finishing projects
• Executing product sales and register duties, including shop and shelf care, gift packaging, and in-shop order fulfillment
• Targeting the store sales goals through helpful recommendations
• Helping to achieve in-store compliance and loss prevention standards
• Following merchandising and food safety protocols
• Supporting store managers with visual merchandising setup and other store-related projects

What we expect from you

• At least 1 year of experience in retail sales or a similar fast-paced, customer-minded environment, with increasing levels of responsibility
• Equipped with strong interpersonal skills and able to communicate effectively
• Reliable and flexible with scheduling based on store needs
• Quality-minded with keen attention to detail
• Bilingual in English and Spanish
• Passionate about chocolate

Physical Requirements:

• Depending on the length of the shift, employees may need to have physical stamina to remain active and stand for long hours, often walking or standing in a fast-paced environment.
• This position requires the ability to move quickly between tasks, assist multiple customers at once, or handle unexpected changes (like restocking or re-organizing displays).
• Multitasking requires physical agility and the ability to stay organized.
• Employees may be required to bend, squat, or reach up high to organize or stock products.
• Some retail positions require employees to maintain cleanliness in the store, which can involve bending down to clean floors or wiping down displays.
• Restocking low shelves or accessing high displays may involve frequent bending or stretching.
• Requires the ability to lift 15-40 pounds.

Compensation Include:

• Competitive Pay
• Premium Holiday Pay (Time and a Half)
• Annual Bonus
• Employee Assistance Program

What we offer you

• An exciting working environment with motivated colleagues
• A position with lots of personal responsibility
• The opportunity to contribute fresh ideas
• An open and respectful feedback culture
• In-house and external further training
• Unique career opportunities
• Generous discounts on our products
• Chocolate at work
• Easily accessible locations

Own it. Grow it. Make it fresh.

Freshness, artisanal skills, and Swissness—these are the core values the chocolate factory Läderach stands for. Founded in 1962, our family company now employs more than 2,200 people from around 70 countries and continues to grow. The company’s head office is located in the canton of Glarus and we produce our fresh chocolates here against a picturesque backdrop of the Alps.

The Retail business unit comprises more than 200 chocolateries in 20 countries. Here we offer our chocolate specialties and invite customers to experience fresh chocolate in ever new ways. Want to be part of it too? Come and join us.

Läderach is an Equal Opportunity Employer, committed to hiring a diverse workforce. All openings are filled based on qualifications without regard to race, color, sex, sexual orientation, gender identity, national origin, marital status, veteran status, disability, age, religion, or any other classification protected by law. Läderach’s success and momentum to expand is only possible through the passionate drive of our diverse 2000 employees, who come from more than 50 countries and represent various backgrounds, religious beliefs, and lifestyles.