Store Associate - Customer Focus & Tech Support

Batteries Plus; Roanoke (VA); On-site; USD 17,000 - 22,000; Full time

Benefits offered by this job

Competitive pay

Comprehensive benefits

Opportunities for growth

Job summary

Batteries Plus in Roanoke, VA is seeking a Store Associate to be the face of our brand, helping customers find the right solutions and supporting daily store operations. You will provide product knowledge, assist with technical services, and ensure a positive shopping experience.

The role requires a high school diploma (or equivalent), strong communication, and a customer-first mindset. You must be able to lift up to 50 lbs, stand for long periods, and handle cash transactions with accuracy,

Qualifications

• High school diploma or equivalent preferred.
• Prior retail or customer service experience is a plus.
• Strong communication skills and a customer-first mindset.
• Team player with professionalism, problem-solving, and conflict-resolution skills.
• Comfortable with basic math and cash register operation.
• Ability to lift up to 50 lbs and stand/walk for extended periods.
• Valid driver's license and clean driving record.

Responsibilities

• Greet customers and provide friendly, knowledgeable service.
• Assess customer needs, recommend products, and explain promotions or warranties.
• Perform sales transactions, operate the register, and handle payments accurately.
• Assist with technical services, including battery testing, installation, and rebuilds.
• Load, unload, and stock products while maintaining organized displays.
• Support store upkeep, including cleaning, stocking, and maintaining safety standards.
• Follow all safety rules and wear proper Personal Protective Equipment (PPE).

Skills

Communication skills

Customer-focused mindset

Team player

Problem solving

Conflict resolution

Cash handling

Education

High school diploma or equivalent

Tools

Cash register operation

Job description

Batteries Plus in Roanoke, VA is seeking a Store Associate to be the face of our brand, helping customers find the right solutions and supporting daily store operations. You will provide product knowledge, assist with technical services, and ensure a positive shopping experience.

The role requires a high school diploma (or equivalent), strong communication, and a customer-first mindset. You must be able to lift up to 50 lbs, stand for long periods, and handle cash transactions with accuracy,