Battery Tech & Retail Associate — Customer Care

Batteries Plus; Roanoke (VA); On-site; USD 17,909,000 - 23,419,000; Full time

Job summary

Batteries Plus is seeking a Store Associate in Roanoke, VA. You will greet customers, recommend products, and handle transactions while learning basic technical services like battery testing and installation.

Join a fast-paced team delivering friendly service, stock displays, maintain safety standards, and support daily store operations. A high school diploma and customer service mindset help you excel in this role.

Qualifications

• High school diploma or equivalent preferred.
• Prior retail or customer service experience is a plus.
• Strong communication skills and a customer-first mindset.
• Team player with professionalism, problem-solving, and conflict-resolution skills.
• Comfortable with basic math and cash register operation.
• Ability to lift up to 50 lbs. and perform regular standing, walking, and hands-on tasks.
• Valid driver's license and clean driving record.

Responsibilities

• Greet customers and provide friendly, knowledgeable service.
• Assess customer needs, recommend products, and explain promotions or warranties.
• Perform sales transactions, operate the register, and handle payments accurately.
• Assist with technical services, including battery testing, installation, and rebuilds.
• Load, unload, and stock products while maintaining organized displays.
• Support store upkeep, including cleaning, stocking, and maintaining safety standards.
• Follow all safety rules and wear proper Personal Protective Equipment (PPE).

Skills

Customer service

Communication

Team player

Problem solving

Conflict resolution

Cash handling

Safety awareness

Basic math

Education

High school diploma or equivalent

Tools

Cash register

PPE usage

Job description

Batteries Plus is seeking a Store Associate in Roanoke, VA. You will greet customers, recommend products, and handle transactions while learning basic technical services like battery testing and installation.

Join a fast-paced team delivering friendly service, stock displays, maintain safety standards, and support daily store operations. A high school diploma and customer service mindset help you excel in this role.