Store Associate, Boston

Hill House Home; Boston (MA); On-site; USD 28,000 - 41,000; Full time

Job summary

Hill House Home is seeking Sales Associates to create personalized shopping experiences for customers at our Boston, MA store. We offer full-time and part-time roles with a retail schedule that includes weekends.

You will build connections with shoppers, answer questions, and complete purchases while contributing to a high-standard shop environment. You will become a product expert, offer recommendations on fit, fabric, and gift options, assist with stock checks, and support open/close

Qualifications

• Retail experience or service-industry background preferred.
• Excellent communication and motivational attitude.
• Passionate about customer experience and helping others.

Responsibilities

• Build authentic connections with shoppers and complete purchases.
• Enhance customer experience and energize the team.
• Provide product recommendations and fit, fabric, style and gift guidance.
• Monitor stock and restock selling floor as needed.
• Perform opening/closing procedures and maintain shop standards.
• Keep visual displays neat and attractive in a fast-paced environment.
• Deliver exceptional customer service and exceed expectations.

Skills

Retail experience

Customer service

Communication skills

Flexibility

Team player

Job description

Hill House is seeking Sales Associates to create personalized shopping experiences for our customers at our store in Boston, MA. We are hiring full-time and part‑time positions that will maintain a retail schedule (including weekends).

What You'll Do:

• Build authentic connections with shoppers as you answer questions and complete purchases
• Constantly seek ways to improve the customer experience and energize the team to do the same
• Become a product expert and offer fit, fabric, style, and gift recommendations
• Assist with checking stock on a daily basis and restocking the selling floor when necessary
• Perform open and closeout procedures as needed
• Ensure and maintain the shop floor and visual display high standard
• Work in a fast-paced environment while utilizing exceptional customer service skills
• Surprise and delight customers by going above and beyond their expectations

Who You Are:

• Retail experience or service industry background, preferred
• Self-motivated with exceptional communication and motivational attitude
• Passionate about customer experience
• High degree of flexibility and initiative
• Embraces a culture of learning and advocacy
• Has lived experiences with people from different backgrounds and diverse teams

Compensation for the role will be determined based on the candidate's qualifications, skills, and experience. The estimated hourly compensation for this role is $20+/ Hour

Hill House Home is a digital‑first lifestyle brand that brings beauty and joy to every day rituals. Since launching with bedding in 2016, Hill House Home has extended its collections to offer bath, baby, accessories and apparel, including their widely beloved Nap Dress. With its design‑centric approach, Hill House Home offers impeccable quality, and timeless, feminine styles through quality products designed to enhance and celebrate life. Their specific aesthetic point‑of‑view and customer‑led approach bring a fresh, accessible perspective to these time honored categories. Hill House Home Inc. is committed to building a diverse team and fostering an inclusive culture and is proud to be an equal opportunity employer. We embrace and encourage our employees' differences in ethnicity, religion, national origin, gender, family status, sexual orientation, gender identity, gender expression, age, veteran status, disability, pregnancy, medical conditions, and other characteristics. If you are a qualified individual with a disability or a disabled veteran and are unable or limited in your ability to use or access our website, you may request a reasonable accommodation to express interest in a specific opening. You can request reasonable accommodation by sending an email to [e-mail].

This employer participates in E-Verify and will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the U.S. If E-Verify cannot confirm that you are authorized to work, this employer is required to give you written instructions and an opportunity to contact Department of Homeland Security (DHS) or Social Security Administration (SSA) so you can begin to resolve the issue before the employer can take any action against you, including terminating your employment. Employers can only use E-Verify once you have accepted a job offer and completed the Form I-9. For more information, please review the E-Verify Participation and Right to Work notices provided with the application materials.