Store Associate - 0369 - Richmond Heights OH

MAPCO Express; Cleveland (OH); On-site; USD 28,000 - 35,000; Full time

Job summary

Join a leading retail company as a Store Associate in Richmond Heights, OH. This role involves providing excellent customer service, maintaining store standards, and ensuring compliance with cash control policies. Ideal candidates will have customer service experience and basic math skills.

Qualifications

• Customer service experience preferred.
• Speak, read, and understand English at an eighth-grade level.

Responsibilities

• Meet customer service standards.
• Follow cash control policies and procedures.
• Maintain store cleanliness inside and outside.

Skills

Customer Service

Time Management

Multitasking

Basic Math

Basic Computer Skills

Job description

Store Associate - 0369 - Richmond Heights OH

Join MAPCO Express as a Store Associate - 0369 - Richmond Heights OH.

This position is based at a location operated by Majors Management, LLC, a leader in retail, convenience centers, gas stations, and motor fuels distribution.

Position Responsibilities

• Meet customer service standards.
• Follow cash control policies and procedures.
• Comply with laws regarding sale of government-regulated products and services.
• Maintain store cleanliness inside and outside.
• Stock and rotate products, including coolers and freezers.
• Complete training and meet performance standards.
• Adhere to conduct and ethics policies.
• Perform other duties as assigned.

Core Competencies

Time Management

• Use time effectively and prioritize tasks.
• Focus on important activities to increase productivity.

Action Oriented

• Enjoy working hard and seizing opportunities.
• Act with minimal planning when appropriate.

Customer Focus

• Prioritize customer satisfaction and expectations.
• Use customer feedback for improvement.

Determination

• Approach tasks with energy and drive.
• Persist through resistance or setbacks.

Essential Functions

• Standing/Walking: 50%
• Lifting up to 40 pounds: 10%
• Bending: 10%
• Sitting: 10%
• Squatting/Stooping: 5%
• Climbing: 5%
• Reaching: 10%

Travel requirements: 0 overnight stays per year.

Handling hazardous materials: 5% of the time.

Qualifications and Experience

• Customer service experience preferred.
• Ability to multitask.
• Speak, read, and understand English at an eighth-grade level.
• Basic math skills.
• Basic computer and point-of-sale skills.

We are an equal opportunity employer, welcoming applicants regardless of race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or other protected characteristics.