Store Associate

RaceTrac; South Bay (FL); On-site; USD 26,000 - 30,000; Full time

Job summary

A leading company in the convenience store sector is looking for an Associate to provide excellent customer service and maintain cleanliness in the store. The Associate will perform various tasks including stocking shelves, cleaning, and handling guest interactions. This position offers flexible work hours, including nights and weekends, and requires a customer-oriented attitude and physical capability for lifting and standing.

Qualifications

• 1-2 years work experience preferred.
• Retail or customer service experience preferred.

Responsibilities

• Cleans in and outside of the store including sweeping and mopping.
• Stocks shelves and maintains food and beverage areas.
• Greets guests and suggests products to enhance guest experience.

Skills

Customer Service

Teamwork

Problem Solving

Job description

Job Description:

The Associate provides prompt, efficient, and courteous guest service, follows company policies and procedures, and sells products to individuals in a high volume convenience store outlet. This individual helps to maintain a clean, customer friendly environment inside and outside the store. The role of the Associate can include night, weekend, and holiday hours.

Responsibilities:

Clean, Safe, Fast & Full

• Cleans in and outside of store including but not limited to sweeping the parking lot, mopping floors, emptying trash, cleaning rest rooms, filling water and towels at the pump, replacing pay-at-the-pump receipt paper, etc).
• Stocks shelves and coolers
• Maintains food and beverage areas with freshly prepared ready-to-eat food and beverages.
• Adheres to all RaceTrac, federal, state and local food safety regulations.
• Updates prices and posts new signage to reflect monthly promotions and sales opportunities.
• Possesses the ability to lift up to 50 pounds and to repeatedly bend, stand, and reach while on the job.
• Keeps gasoline price sign up-to-date outside of store in accordance with the method of that location.

Customer Service

• Greets and interacts with new and regular guests in a genuine manner and suggests products that complement purchase to enhance the guest experience.
• Rings up guests on cash register and balances cash and inventory transactions.
• Provides prompt, efficient, and courteous service.
• Resolves and when necessary escalates guest complaints.
• Focuses on collaboration and teamwork as a part of the store team; works well with the general public.

Qualifications:

• 1-2 years work experience preferred
• Retail or customer service experience preferred

All qualified applicants will receive consideration for employment with RaceTrac without regard to their race, national origin, religion, age, color, sex, sexual orientation, gender identity, disability, or protected veteran status, or any other characteristic protected by local, state, or federal laws, rules, or regulations.