Store Associate

Adoray; River Falls (WI); On-site; USD 10,000 - 60,000; Part time

Job summary

Adoray is seeking a motivated Store Associate for their Treasures From The Heart Store in River Falls. This part-time position involves assisting in daily operations, customer service, and inventory management. The ideal candidate will have retail experience, strong communication skills, and the ability to work independently while adhering to store policies.

Qualifications

• One year of experience in a retail or second-hand store preferred.
• Ability to lift up to 40 lbs.
• Excellent communication skills.

Responsibilities

• Assist with general operations of the store.
• Process customer sale transactions and provide excellent customer service.
• Maintain sales floor cleanliness and inventory display.

Skills

Communication

Customer Service

Organizational Skills

Education

High School Diploma or GED

Job description

Description

Adoray's Treasures From The Heart is looking for a motivated and creative individual to join our team. This position would be working 32 hours per week at our River Falls location. Weekend availability required.

POSITION SUMMARY

The Store Associate of Adoray’s Treasures from the Heart Store is responsible to assist the manager with day-to-day operations of the second-hand store. The individual will focus on sorting and pricing goods and stocking the floor.

ESSENTIAL DUTIES AND RESPONSIBILITIES

• Assists with general operations of the store, taking direction from the store manager, and if applicable assistant manager.
• Assist customers in locating and/or selecting merchandise
• Process customer sale transactions using cash register, bag merchandise, and thank the customer.
• Accurately conduct sales transactions and maintain cash and credit card control by following proper procedures regarding voids, refunds, checks, credit cards, etc.
• Give excellent customer service and remain calm and professional under stressful situations
• Maintain the sales floor and inventory in a clean, neat and properly displayed manner
• Provides superior customer service to customers, uses cash register, and accepts donations.
• Establishes and ensures consistent implementation of store policies including but not limited to the condition and type of inventory accepted; pricing strategies; consignment guidelines; return policy, etc.
• Providing donors with a receipt for merchandise, ensuring all applicable Federal and State tax regulations are followed.
• Other duties as assigned

Requirements

Minimum Qualifications

• High School Diploma or GED.
• One-year experience in working in a retail or second-hand store preferred.
• Excellent communication skills.
• Ability to work autonomously and make independent judgments.
• Must be able to lift up to 40 lbs.

Knowledge, Skills and Abilities

• Exhibit excellent communication, customer service, and organizational skills
• Ensures consistent implementation of store policies as directed by the store manager, and assistant manager.
• Strictly maintains professional boundaries in all customer situations and adheres to Treasures from the Heart Standards of Conduct and mission.
• Takes the initiative to identify problems, find solutions and follow through on solutions in a timely manner as appropriate.
• Serves as an "ambassador" to the communities we serve regarding the store and its fund-raising purpose, tying it back to Adoray Home Health and Hospice's programs and mission.
• Respects the individuality and wishes of others by such actions as extending a warm welcome, introducing self, making eye contact, addressing people by the name they prefer, and/or by honoring cultural differences.