Store Associate

The Sherwin-Williams Company; Pooler (GA); On-site; USD 17,000 - 22,000; Part time

Job summary

The Sherwin-Williams Company Store #2591 in Pooler, GA is seeking a part-time Store Associate to assist customers, answer questions about Sherwin-Williams products, and maintain store presentation and product knowledge.

The role emphasizes delivering excellent customer service, handling sales transactions, stocking displays, tinting and mixing products per customer specs, and achieving monthly sales goals in a retail setting.

Qualifications

• Must be at least eighteen (18) years of age.
• Must be legally authorized to work in the United States.
• Must be able to lift up to 70 lbs.
• Experience in delivery/retail/customer service is preferred.

Responsibilities

• Provide excellent sales service to customers.
• Assist in-store and over the phone with needs and product recommendations.
• Build trust with wholesale and retail customers.
• Process sales transactions accurately and according to policy.
• Maintain store appearance and inventory levels.

Skills

Customer service

Sales

Retail

Education

High School diploma

Job description

Part-Time

The individual selected for this role will be expected to work at Store #2591, located at: 117 S Godley Station Blvd, Pooler, GA 31322

This position is essential to the success of our retail stores. Store Associates work closely with wholesale and retail customers to determine their needs, answer their questions about Sherwin-Williams products, and recommend the right solutions. Store Associates are also expected to promptly resolve any customer concerns and ensure maximum client satisfaction as well as stay up-to-date with product features and maintain the high quality and visual standards of the products and store. Store Associates are tasked with achieving excellent customer service, while consistently meeting the store's sales goals.

• Ensure high levels of customer satisfaction through excellent sales service
• Assist customers in person and over the phone by determining needs and presenting appropriate products and services
• Build productive trust relationships with wholesale and retail customers
• Process sales transactions accurately and consistently with policies and procedures
• Follow and achieve sales goals on a monthly, quarterly, and yearly basis
• Maintain precise work order files and formulas
• Pull appropriate products from the sales floor or warehouse
• Tint and mix products, as needed, to customer specifications
• Stock shelves and set up displays
• Clean store equipment
• Load/unload delivery trucks
• Assist in making deliveries, as needed
• Maintain in-stock and presentable condition assigned areas
• Remain knowledgeable on products offered and discuss available options
• Comply with inventory control procedures
• Suggest ways to improve sales

Minimum Requirements:

• Must be at least eighteen (18) years of age
• Must be legally authorized to work in the country of employment
• Must be able, with or without reasonable accommodation, to retrieve material from shelves and floor stacks and lift and carry up to 50 lbs. frequently and up to 70 lbs. on occasion

Preferred Qualifications:

• Have a valid, unrestricted Driver's License
• Have a High School diploma or a Certificate of Adult Education Completion (CAEC)
• Have at least one (1) year of experience working in a delivery, retail, or customer service position
• Have previous work experience selling paint and paint-related products
• Have previous work experience operating tinting and mixing equipment
• Ability to read, write, comprehend, and communicate in more than one language