Store Associate

The Sherwin-Williams Company; Marshall (TX); On-site; USD 15,000 - 21,000; Part time

Job summary

The Sherwin-Williams Company in Marshall, TX is seeking a part-time Store Associate to assist customers in person and over the phone, determine needs, present products, process sales, and help maintain store display and inventory. You will help ensure high levels of customer satisfaction and contribute to the store's sales goals.

Responsibilities include stock management, tinting and mixing, unloading deliveries, ringing up transactions, and staying knowledgeable about product lines, while

Qualifications

• Minimum age 18 or older.
• Legally authorized to work in the U.S. without sponsorship.
• Ability to lift up to 50 lbs frequently and up to 70 lbs occasionally.

Responsibilities

• Ensure high levels of customer satisfaction through sales service.
• Assist customers in person and over the phone by determining needs and presenting products.
• Build trust with wholesale and retail customers and process transactions.
• Follow and achieve sales goals monthly, quarterly, and yearly.
• Stock shelves and set up displays; tint and mix products as needed.

Skills

Customer service

Sales

Retail experience

Spanish language

Education

High School Diploma or GED

Job description

This position is essential to the success of our retail stores. Store Associates work closely with wholesale and retail customers to determine their needs, answer their questions about Sherwin-Williams products, and recommend the right solutions. Store Associates are also expected to promptly resolve any customer concerns and ensure maximum client satisfaction as well as stay up-to-date with product features and maintain the high quality and visual standards of the products and store. Store associates are tasked with achieving excellent customer service, while consistently meeting the store's sales goals.

PART-TIME

The individual selected for this role will be expected to work at Store #7726, located at: 800 East Grand Avenue, Marshall, TX 75670

• Ensure high levels of customer satisfaction through excellent sales service
• Assist customers in person and over the phone by determining needs and presenting appropriate products and services
• Build productive trust relationships with wholesale and retail customers
• Process sales transactions accurately and consistent with policies and procedures
• Follow and achieve sales goals on a monthly, quarterly, and yearly basis
• Maintain precise work order files and formulas
• Pull appropriate products from the sales floor or warehouse
• Tint and mix products, as needed, to customer specifications
• Stock shelves and set up displays
• Clean store equipment
• Load/unload delivery trucks
• Assist in making deliveries, as needed
• Maintain in-stock and presentable condition assigned areas
• Remain knowledgeable on products offered and discuss available options
• Comply with inventory control procedures
• Suggest ways to improve sales

Minimum Requirements:

• Must be at least eighteen (18) years of age
• Must be legally authorized to work in the country of employment without needing sponsorship for employment work visa status now or in the future
• Must be able, with or without reasonable accommodation, to retrieve material from shelves and floor stacks and lift and carry up to 50 lbs. frequently and up to 70 lbs. on occasion.
• Must be willing to work all scheduled hours, which may include evenings and weekends, with or without reasonable accommodation

Preferred Qualifications:

• Have a valid, unrestricted Driver's License
• Have at least a High School diploma or GED
• Have at least one (1) year of experience working in a delivery, retail, or customer service position
• Have previous work experience selling paint and paint-related products
• Have previous work experience operating tinting and mixing equipment
• Ability to read, write, comprehend, and communicate in more than one language
• Ability to read, write, comprehend, and communicate in Spanish

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