STORE ASSOCIATE

Williams Lumber and Home Centers; New York (NY); On-site; Full time

Job summary

A leading company in home improvement is seeking a Store Associate to engage customers, assist with product location, and maintain store presentation. Responsibilities include stocking, merchandising, and providing excellent customer service in a dynamic retail environment.

Qualifications

• 6 months to 1 year related experience.

Responsibilities

• Welcoming customers and assisting in locating products.
• Stocking shelves and assisting customers in other departments.
• Maintaining product presentation and stock rotation.

Skills

Effective communication skills

Basic math skills

Problem-solving

Education

High School Diploma or GED

Job description

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Williams Lumber and Home Centers provided pay range

This range is provided by Williams Lumber and Home Centers. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more.

Base pay range

$15.50/hr - $16.00/hr

Summary

Under the supervision of the Retail Store Manager or Department Head, engages customers and offers assistance in finding products in the store. Store Associates are responsible for stocking, merchandising, and cleaning their assigned department or store location.

Essential Duties and Responsibilities

1. Welcoming customers and assisting in locating products.
2. Providing customer service over the phone.
3. S suggesting products to complete projects and explaining their proper uses.
4. Using vendor catalogues and websites to locate special order items.
5. Creating customer orders in the Epicor system and following up on orders.
6. Transferring stock to the sales floor.
7. Stocking shelves and assisting customers in other departments.
8. Performing tasks assigned by the Store Manager or Department Head.
9. Handling customer needs such as mixing paint, cutting keys, etc.
10. Maintaining product presentation and stock rotation.
11. Cleaning and organizing the department and back-stock areas.
12. Merchandising to promote sales.
13. Reporting pricing errors, stock issues, and customer feedback.
14. Collaborating with colleagues and expanding product knowledge.

Other duties may be assigned as needed. Management reserves the right to reassign roles for operational efficiency.

Qualifications

High School Diploma or GED, or 6 months to 1 year related experience. Reasonable accommodations may be provided for individuals with disabilities.

Skills and Abilities

• Ability to read and interpret manuals and safety instructions.
• Effective communication skills.
• Basic math skills including calculations and graph interpretation.
• Ability to follow instructions and solve problems.
• Physical ability to lift up to 50 pounds regularly and up to 100 pounds occasionally.
• Ability to work outdoors and in noisy environments.