Store Associate

Sherwin-Williams; New Baltimore (MI); On-site; USD 24,000 - 32,000; Full time

Job summary

The Sherwin-Williams Store Associate role at Store #1279 in New Baltimore, MI involves working with wholesale and retail customers to determine needs, answer questions about products, and recommend the right solutions. You will resolve customer concerns promptly and ensure maximum client satisfaction while maintaining high quality and visual standards in the store.

You will stay up-to-date with product features and actively contribute to achieving the store's sales goals through excellent

Responsibilities

• Work with wholesale and retail customers to determine needs, answer questions about Sherwin-Williams products, and recommend solutions.
• Promptly resolve customer concerns and ensure maximum client satisfaction while maintaining product quality and store visuals.
• Strive to achieve excellent customer service while meeting the store's sales goals.

Job description

This position is essential to the success of our retail stores. Store Associates work closely with wholesale and retail customers to determine their needs, answer their questions about Sherwin-Williams products, and recommend the right solutions. Store Associates are also expected to promptly resolve any customer concerns and ensure maximum client satisfaction as well as stay up-to-date with product features and maintain the high quality and visual standards of the products and store. Store Associates are tasked with achieving excellent customer service, while consistently meeting the store's sales goals.

Job duties involve contact with customers, which may include minors; and access to cash and other payment methods, electronic equipment, personal information, store merchandise and other items of value, and such access may be supervised or unsupervised. The Company therefore has determined that a review of criminal history is necessary to protect the business and its operations and reputation and is necessary to protect the safety of the Company's customers, staff, employees, vendors, contractors, and the general public.

The individual selected for this role will be expected to work at Store #1279 located at 29360 23 MILE RD, NEW BALTIMORE MI 48047 4614