Store Associate

The Salvation Army USA Central Territory; Grand Rapids (MN, MI); On-site; USD 10,000 - 60,000; Part time

Job summary

An established industry player is seeking a dedicated Store Associate to join their team. This role involves ensuring a positive experience for customers and donors at a busy thrift store. Responsibilities include processing donations, operating the cash register, and maintaining merchandise visibility. The ideal candidate will possess strong customer service skills and attention to detail, with the ability to thrive in a fast-paced environment. If you are passionate about helping others and enjoy a dynamic work setting, this position offers a rewarding opportunity to make a difference in your community.

Qualifications

• Customer service and retail experience preferred.
• Basic math skills required and previous cash handling experience a plus.

Responsibilities

• Create a positive shopping and donation experience for customers.
• Accurately operate the cash register and process donations.
• Maintain merchandise visibility and assist customers as needed.

Skills

Customer Service

Cash Handling

Communication Skills

Attention to Detail

Organizational Skills

Education

High School Diploma or Equivalent

Job description

Position Summary

The Store Associate at The Northern Division Salvation Army Grand Rapids Thrift Store is responsible for ensuring customers and donors have a positive experience visiting the store. The Associate processes donated goods, stocks merchandise, and assists customers shopping and checking out.

20734 US-169, Grand Rapids, MN 55744

25 hours per week, $10.85 - $11.50 per hour

Essential Functions

Store Associates will be cross trained in all essential functions. The associate may perform a variety of essential functions throughout their shift or be assigned to a few specific essential functions.

• Create a positive, enjoyable shopping and donation experience for customers and donors.


• Accurately, efficiently, and quickly operate the cash register.


• Process, sort, clean, hang, organize, and bail merchandise.


• Stock and maintain merchandise on the floor to increase product visibility and sales.


• Process donation drop-offs, assist donors with unloading donations, and issue receipts.


• Perform light cleaning throughout the store.


• Assist customers with loading purchases as requested.

Education and Experience

• High School diploma or equivalent required.


• Customer services and/or retail experience preferred.


• Basic math skills required and previous experience handling cash a plus.


• Must pass background checks.

Competencies

• Flexible interpersonal and communication skills.


• Strong attention to detail and excellent organizational skills.


• High level of initiative and self-motivation.


• Ability to problem-solve, multi-task, and prioritize.

Working Conditions

• Must be able to stand for long periods of time. Ability to walk, bend, stand, lift, and carry.


• Must be able to regularly lift 40 pounds and occasionally 60 pounds.


• Must be able to communicate clearly in English.


• Not eligible for a remote-friendly work environment.

Supervisory Responsibilities

None.

Travel Requirements

None.

Other Duties

All employees recognize that The Salvation Army is a church and agree that as an employee of The Salvation Army they will support its religious mission.

This job description is not all inclusive. It is intended to identify the essential functions of the position. Other duties, responsibilities, and tasks may be assigned by supervisor.

Wage: $11.50/hr