Store Associate

Sherwin-Williams; Jonesboro (GA); On-site; USD 25,000 - 35,000; Full time

Job summary

A leading company in the paint industry is seeking a Store Associate. The role focuses on providing excellent customer service, recommending products, achieving sales goals, and maintaining store standards. Candidates should have strong communication skills, a valid driver's license, and the ability to lift heavy items. This position offers an opportunity to grow in an engaging retail environment.

Qualifications

• Must be at least 18 years of age.
• Valid, unrestricted Driver's License required.
• Ability to lift and carry up to 50 lbs. frequently.

Responsibilities

• Ensure high levels of customer satisfaction through excellent sales service.
• Assist customers by determining needs and presenting appropriate products.
• Process sales transactions accurately and maintain inventory control.

Skills

Customer Service

Sales

Communication

Education

High School diploma or GED

Job description

This position is essential to the success of our retail stores. Store associates work closely with wholesale and retail customers to determine their needs, answer their questions about Sherwin-Williams products, and recommend the right solutions. Store associates are also expected to promptly resolve any customer concerns and ensure maximum client satisfaction, stay up-to-date with product features, and maintain the high quality and visual standards of the products and store. Store associates are tasked with achieving excellent customer service while consistently meeting the store’s sales goals.

Job duties involve contact with customers, which may include minors; and access to cash and other payment methods, electronic equipment, personal information, store merchandise, and other items of value. Such access may be supervised or unsupervised. The Company has determined that a review of criminal history is necessary to protect the business, its operations, reputation, and the safety of customers, staff, employees, vendors, contractors, and the public.

Qualifications

Minimum Requirements:

• Must be at least eighteen (18) years of age
• Must be legally authorized to work in the country of employment without sponsorship for a work visa now or in the future
• Must have a valid, unrestricted Driver’s License
• Must be able, with or without reasonable accommodation, to retrieve material from shelves and floor stacks and lift and carry up to 50 lbs. frequently and up to 70 lbs. on occasion
• Willing to work all scheduled hours, including evenings and weekends, with or without reasonable accommodation

Preferred Qualifications:

• High School diploma or GED
• At least one (1) year experience in delivery, retail, or customer service
• Experience selling paint and related products
• Experience operating tinting and mixing equipment
• Ability to read, write, comprehend, and communicate in more than one language, including Spanish

#SHWSales

Responsibilities

• Ensure high levels of customer satisfaction through excellent sales service
• Assist customers in person and over the phone by determining needs and presenting appropriate products and services
• Build productive trust relationships with wholesale and retail customers
• Process sales transactions accurately and in accordance with policies and procedures
• Follow and achieve sales goals monthly, quarterly, and yearly
• Maintain precise work order files and formulas
• Pull appropriate products from the sales floor or warehouse
• Tint and mix products to customer specifications
• Stock shelves and set up displays
• Clean store equipment
• Load/unload delivery trucks and assist in deliveries as needed
• Maintain in-stock and presentable condition of assigned areas
• Remain knowledgeable about products offered and discuss options with customers
• Comply with inventory control procedures
• Suggest ways to improve sales