Store Associate

Primary Arms; Houston (TX); On-site; USD 28,000 - 40,000; Full time

Job summary

A leading e-commerce company is seeking a storefront retail clerk to join their Houston team. The ideal candidate will display excellent customer service skills, assist with order processing and store stocking, and thrive in a dynamic retail environment. Enjoy competitive benefits and a casual dress code while contributing to a team committed to exceeding customer expectations.

Benefits

Paid holidays

Generous employee discounts

Business casual dress code

Qualifications

• Retail and/or e-commerce experience is preferred.
• Ability to maintain a high level of accuracy while handling payments.
• Firearms knowledge is a significant plus.

Responsibilities

• Communicate with customers to process orders and answer product questions.
• Assist in stocking duties and other related team responsibilities.
• Work some weekends and maintain customer service standards.

Skills

Customer focus

Professional demeanor

Ability to handle pressure

Dependability

Teamwork

Adaptability

Excellent communication skills

Analytical skills

Decision-making ability

Time management skills

PC proficiency

Cash handling

Retail experience

Job description

Job Overview

We are looking for a storefront retail clerk for our exciting e-commerce and retail environment. At Primary Arms, we pride ourselves on working smart, enjoying what we do, and exceeding our customers’ expectations.

We enjoy a business casual dress code, competitive salary and benefits (including paid holidays) and generous employee discounts.

This is a full-time position with daytime hours. Some non-standard work shifts may be required.

Duties & Responsibilities

· This person will communicate with customers to perform the following:

· Process orders

· Answer questions about our products

· Assist in stocking the store

· Perform other related duties, as needed, within the Primary Arms team

Required Skills/Qualifications

· Must be available to work weekends

· Customer focus

· Professional & pleasant demeanor

· Ability to handle pressure

· Dependability

· Ability to work as an integral part of a team

· High degree of productivity

· Adaptability/flexible

· Excellent oral, written, and interpersonal skills

· Analytical and problem-solving skills

· Effective decision-making ability

· Effective organizational & time management skills

· Aptitude to learn our business

· Ability to maintain a high level of accuracy

· PC proficiency.

· Ability to accurately handle cash/credit card payments.

· Firearms knowledge/experience A PLUS

· Retail and/or e-commerce experience.

· Knowledge of help desk/case management software, order management systems, interest in firearms.