Store Associate

Sherwin-Williams; Carrollton (OH); On-site; USD 10,000 - 60,000; Full time

Job summary

An established industry player is seeking dedicated store associates to enhance customer satisfaction and drive sales in their retail stores. In this role, you will interact closely with both wholesale and retail customers, addressing their needs and recommending appropriate solutions. Your focus on excellent customer service will be key in achieving store sales goals while ensuring the store remains visually appealing and well-stocked. Join a dynamic team where your contributions will directly influence the success of the store and create a positive shopping experience for all customers.

Qualifications

• Strong customer service skills are essential for this role.
• Ability to communicate effectively with customers and resolve issues.

Responsibilities

• Assist customers in selecting products and resolving concerns.
• Maintain store standards and achieve sales goals.

Skills

Customer Service

Sales Skills

Communication Skills

Job description

Job Overview

This position is essential to the success of our retail stores. Store associates work closely with wholesale and retail customers to determine their needs, answer their questions about Sherwin-Williams products, and recommend the right solutions. Store associates are also expected to promptly resolve any customer concerns and ensure maximum client satisfaction, as well as stay up-to-date with product features and maintain the high quality and visual standards of the products and store. Store associates are tasked with achieving excellent customer service while consistently meeting the store’s sales goals.

Job Duties

1. Contact with customers, including minors.
2. Access to cash and other payment methods, electronic equipment, personal information, store merchandise, and other items of value, which may be supervised or unsupervised.

The Company has determined that a review of criminal history is necessary to protect the business and its operations and reputation and is necessary to protect the safety of the Company’s customers, staff, employees, vendors, contractors, and the general public.

Location: Store #1361 located at 1252 Canton Rd, NW, Carrollton, OH 44615