Store Associate

Sherwin-Williams; Byron Township (MI); On-site; USD 16,531 - 20,664; Full time

Benefits offered by this job

Life rewards, benefits and flexibility

Career growth opportunities

Inclusive team and community focus

Job summary

Sherwin-Williams in Byron Center, MI is seeking a Store Associate for Store #1412, located at 574 84th Street, Byron Center, MI 49315. This role involves assisting customers, answering questions about products, and recommending solutions to meet their needs.

You will tint and mix products, stock shelves, process transactions, and help with deliveries while maintaining a high standard of store presentation and service. Great teamwork and a drive to meet sales goals are expected.

Qualifications

• Must be at least 18 years old.
• Authorized to work in the United States without sponsorship.
• Valid, unrestricted Driver’s License.
• Lift up to 70 lbs occasionally; 50 lbs frequently.
• Able to work evenings and weekends.

Responsibilities

• Ensure high levels of customer satisfaction through sales service.
• Assist customers in person and over the phone by determining needs and presenting products.
• Build trust with wholesale and retail customers.
• Process sales transactions accurately per policies.
• Work toward monthly, quarterly, and yearly sales goals.
• Maintain accurate work order files and formulas.
• Pull products from floor or warehouse; tint and mix per specs.
• Stock shelves and set up displays; clean store equipment.
• Load/unload delivery trucks and assist in deliveries as needed.
• Maintain in-stock, presentable areas; stay knowledgeable on products.

Skills

Customer service

Sales

Communication

Bilingual

Education

High School diploma or GED

Job description

Store Associates will work at Store #1412 located at 574 84th Street, Byron Center, MI 49315. This position is essential to the success of our retail stores and involves interacting with wholesale and retail customers to determine their needs, answer questions about Sherwin‑Williams products, recommend solutions, resolve concerns, and maintain product and store quality. Associates must achieve excellent customer service while consistently meeting sales goals.

Responsibilities

• Ensure high levels of customer satisfaction through excellent sales service
• Assist customers in person and over the phone by determining needs and presenting appropriate products and services
• Build productive trust relationships with wholesale and retail customers
• Process sales transactions accurately and consistently with policies and procedures
• Follow and achieve sales goals on a monthly, quarterly, and yearly basis
• Maintain precise work order files and formulas
• Pull appropriate products from the sales floor or warehouse
• Tint and mix products, as needed, to customer specifications
• Stock shelves and set up displays
• Clean store equipment
• Load/unload delivery trucks
• Assist in making deliveries, as needed
• Maintain in‑stock and presentable condition of assigned areas
• Remain knowledgeable on products offered and discuss available options
• Comply with inventory control procedures
• Suggest ways to improve sales

Minimum Requirements

• Must be at least eighteen (18) years of age
• Must be legally authorized to work in the country of employment permanently without needing sponsorship
• Must have a valid, unrestricted Driver’s License
• Must be able to retrieve material from shelves and floor stacks and lift and carry up to 50 lbs. frequently and up to 70 lbs. on occasion, with or without reasonable accommodation
• Must be willing to work all scheduled hours, which may include evenings and weekends, with or without reasonable accommodation

Preferred Qualifications

• Have at least a High School diploma or GED
• Have at least one (1) year of experience working in a delivery, retail, or customer service position
• Have previous work experience selling paint and paint‑related products
• Have previous work experience operating tinting and mixing equipment
• Ability to read, write, comprehend, and communicate in more than one language
• Ability to read, write, comprehend, and communicate in Spanish

Benefits

• Life: rewards, benefits and flexibility to enhance your health and well‑being
• Career: opportunities to learn, develop new skills and grow your contribution
• Connection: an inclusive team and commitment to our own and broader communities

Sherwin‑Williams is proud to be an Equal Employment Opportunity employer. All qualified candidates will receive consideration for employment and will not be discriminated against based on race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability, age, pregnancy, genetic information, creed, marital status or any other consideration prohibited by law or by contract.