Bilingual Store Associate (Spanish)

Sherwin-Williams; Wyoming (MI); On-site; USD 24,000 - 36,000; Full time

Job summary

Sherwin-Williams is hiring at Store #721177 in Wyoming, MI. The associate will assist customers, answer questions about products, and help select the right solutions. You will maintain store standards and handle sales transactions with accuracy, contributing to daily and monthly targets.

The role emphasizes excellent customer service, in-store support, and adapting to customer needs while following company policies and preserving product presentation quality.

Qualifications

• Must be 18 years or older.
• Must be legally authorized to work in the United States without sponsorship.
• Must be able to read, write, and communicate in English and Spanish.
• Must be able to lift up to 50 lbs frequently and up to 70 lbs occasionally.

Responsibilities

• Deliver excellent sales service to customers.
• Assist customers in person and by phone, determine needs, and present products and services.
• Build trust with wholesale and retail customers.
• Process sales transactions accurately and per policies.

Skills

Customer service

English fluency

Spanish fluency

Cash handling

Education

High School diploma or GED

Tools

Tinting equipment

Mixing equipment

Job description

Job Description
The individual selected for this role will be expected to work at Store #721177, located at: 1021 28th St. SW, Wyoming, MI 49509.

Job Description
The individual selected for this role will be expected to work at Store #721177, located at: 1021 28th St. SW, Wyoming, MI 49509.
This position is essential to the success of our retail stores. Store Associates work closely with wholesale and retail customers to determine their needs, answer their questions about Sherwin-Williams products, and recommend the right solutions. Store Associates are also expected to promptly resolve any customer concerns and ensure maximum client satisfaction as well as stay up-to-date with product features and maintain the high quality and visual standards of the products and store. Store Associates are tasked with achieving excellent customer service, while consistently meeting the store’s sales goals.
Job duties involve contact with customers, which may include minors; and access to cash and other payment methods, electronic equipment, personal information, store merchandise and other items of value, and such access may be supervised or unsupervised. The Company therefore has determined that a review of criminal history is necessary to protect the business and its operations and reputation and is necessary to protect the safety of the Company’s customers, staff, employees, vendors, contractors, and the general public.

Responsibilities

• Ensure high levels of customer satisfaction through excellent sales service
• Assist customers in person and over the phone by determining needs and presenting appropriate products and services
• Build productive trust relationships with wholesale and retail customers
• Process sales transactions accurately and consistent with policies and procedures
• Follow and achieve sales goals on a monthly, quarterly, and yearly basis
• Maintain precise work order files and formulas
• Pull appropriate products from the sales floor or warehouse
• Tint and mix products, as needed, to customer specifications
• Stock shelves and set up displays
• Clean store equipmentLoad/unload delivery trucks
• Assist in making deliveries, as needed
• Maintain in-stock and presentable condition assigned areas
• Remain knowledgeable on products offered and discuss available options
• Comply with inventory control procedures
• Suggest ways to improve sales

Qualifications

Minimum Requirements

• Must be at least eighteen (18) years of age
• Must be legally authorized to work in the country of employment without needing sponsorship for employment work visa status now or in the future
• Must be able to read, write, comprehend, and communicate in English
• Must be able to read, write, comprehend, and communicate in Spanish
• Must be able, with or without reasonable accommodation, to retrieve material from shelves and floor stacks and lift and carry up to 50 lbs. frequently and up to 70 lbs. on occasion
• Must be willing to work all scheduled hours, which may include evenings and weekends, with or without reasonable accommodation

Preferred Qualifications

• Have a valid, unrestricted Driver’s License
• Have at least a High School diploma or GED
• Have at least one (1) year of experience working in a delivery, retail, or customer service position
• Have previous work experience selling paint and paint-related products
• Have previous work experience operating tinting and mixing equipment

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About Us

At Sherwin-Williams, our purpose is to inspire and improve the world by coloring and protecting what matters. Our paints, coatings and innovative solutions make the places and spaces in our world brighter and stronger. Your skills, talent and passion make it possible to live this purpose, and for customers and our business to achieve great results. Sherwin-Williams is a place that takes its stability, growth and momentum and translates it to possibility for our people. Our people are behind the strength of our success, and we invest and support you in:

• Life … with rewards, benefits and the flexibility to enhance your health and well-being
• Career … with opportunities to learn, develop new skills and grow your contribution
• Connection … with an inclusive team and commitment to our own and broader communities

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