Store Associate

Salon Service Group; Appleton (WI); On-site; USD 32,000 - 46,000; Full time

Benefits offered by this job

Health insurance

Dental insurance

Vision insurance

Life & AD&D insurance

Health Savings Account

401(k) Retirement Plan with company-m\

PTO

Holiday pay

Sam’s Club membership

Discounts on exclusive hair products

Employee referral program

Job summary

Salon Service Group is seeking a Store Associate in Appleton, WI to deliver outstanding customer experiences in a fast-paced retail setting. You will work closely with the Store Manager and team to drive sales, maintain standards, and participate in merchandising and training activities.

The role requires strong communication, POS familiarity, and a flexible schedule including Saturdays. Prior retail and beauty-care interest are valued, with opportunities to advance within the company.

Qualifications

• High school diploma is required.
• Retail and/or customer service experience preferred.

Responsibilities

• Provide exemplary customer service and foster strong partnerships.
• Manage day-to-day store operations including inventory and cash handling.
• Coordinate with DSCs to meet and exceed sales goals.
• Participate in product knowledge trainings and other opportunities.
• Maintain store appearance—merchandising, placement, marketing, cleanliness.
• Process sales, returns, and discounts per policy.
• Stay informed on market trends and drive product recommendations.

Skills

Cheerful attitude

Retail experience

Beauty industry passion

Teamwork

Fast-paced environment

Flexible schedule

Reliable transportation

Education

High school diploma

Tools

POS systems

Job description

If you are unable to complete this application due to a disability, contact this employer to ask for an accommodation or an alternative application process.

Store Associate

Full Time Appleton 37, Appleton, WI, US

Job Title:Store Associate

Reports to:Store Manager

Status:Full-time (Non-exempt)

Effective Date:January 1, 2025

Job Summary:

Store Associates deliver exceptional customer experiences through focus on partnership. They work directly with the Store Manager, Distributor Sales Consultants, and other team members in an upbeat environment to drive sales, meet goals, and maintain high SSG retail standards.

Duties/Responsibilities:

• Ensure exemplary service in a friendly environment where customers are top priority and strong partnerships are fostered.
• Perform day to day operations of a retail store including inventory management, cash management, and general retail store upkeep.
• Communicate consistently with area DSCs to meet and exceed sales goals.
• Contribute to sales growth by participating regularly in product knowledge classes and other training opportunities.
• Maintain a high standard of store appearance including merchandising, product placement, marketing, and cleanliness.
• Accurately and efficiently complete all sales transactions, balance cash drawer daily.
• Properly process returns and discounts, aligning with the company's stated policy and procedures.
• Stay current with market trends, make product recommendations, and drive sales.

Required Skills/Abilities:

• You possess a cheerful working attitude
• You have prior retail sales experience
• You have a passion for the beauty industry
• You work well independently and with others
• You thrive in a fast-paced workplace
• You are familiar with POS (point of sale) systems and can learn new technologies
• You can work a flexible schedule including Saturdays if needed
• You have reliable transportation

Education and Experience:

• High school diploma
• Retail and/or customer service experience preferred

Physical Requirements:

• Stand and walk for 8 hours per day
• Lift up to 30 pounds
• Health, Dental, Vision, Life, and AD&D Insurance available
• Health Savings Account or Flexible Spending Account
• Employee Assistance Program
• 401 (k) Retirement Plan - SSG matches 50% of the employee’s contributions up to 2% of their yearly income
• PTO
• Holiday pay
• Sam’s Club membership for you and a friend or family member
• Discounts on exclusive hair products
• Employee referral program - $1,000 potential earnings per referral

SSG is an EQUAL EMPLOYMENT OPPORTUNITY/AFFIRMATIVE ACTION employer. Candidates are considered for employment with SSG without regard to their race, color, religion, national origin, age, sex, gender, pregnancy, disability, sexual orientation, gender identity, genetic information, military status, veteran status, or other classification protected by applicable federal, state or local law.