Store Assistant Manager - Santa Monica

The Salvation Army USA Western Territory; Redondo Beach (CA); On-site; USD 38,000 - 46,000; Full time

Job summary

Join the dedicated retail team of a leading charity as an Assistant Store Manager, where together we support the local community and further the mission of doing good. You will play a key role in managing store operations, providing training to staff, and ensuring all customer needs are met. This position offers numerous employee benefits including medical, dental, vision, and opportunities for career growth.

Benefits

Opportunity for career growth

Paid time off

Employee Stores Discounts

Great Work Perks Discounts

Employee Referral Bonuses

Medical, Dental, and Vision

Health and fitness Fitbit Device

Retirement Plan

Legal Advice MetLife

Pet Insurance

AFLAC

Employee Assistance Program (EAP)

Qualifications

• Retail Management/Supervisory experience of at least 2 years.
• Valid Driver's license and proof of insurance.
• Ability to communicate effectively with customers and management.

Responsibilities

• Assist the Store Manager in day-to-day operations and store management.
• Provide coaching, training, and development to Store Employees.
• Ensure good Customer/Donor relations and service efficiency.

Skills

Customer Service

Problem Solving

Teamwork

Education

High School diploma/GED or equivalent

Job description

Description

PAY RATE: $18.40 PH

ABOUT THE ARC

The Salvation Army (TSA) Adult Rehabilitation Center (ARC) is a no-fee program to assist men & women in their journey to complete our rehabilitation program. We are grateful for the contributions our valued employees make toward the maintenance and effectiveness of the programs. The organization is indebted to and dependent on the diligence and devotion of its employees.

ABOUT OUR RETAIL TEAM

Become part of the dedicated Retail Team at The Salvation Army! Together we can continue to serve and impact our local community, through the commitment to "Do The Most Good" at our Santa Monica Thrift Store, which supports the Adult Rehabilitation Program. This is an opportunity to promote a positive shopping/donor experience, enhance customer service, problem-solving and teamwork skills, while contributing to the success of our Program and its participants.

EMPLOYEE BENEFITS OFFERED

• Opportunity for career growth


• Paid time off


• Employee Stores Discounts


• Great Work Perks Discounts (Amusement Parks, Museums, Services and more!)


• Employee Referral Bonuses


• Medical, Dental, and Vision


• Health and fitness Fitbit Devise


• Retirement Plan


• Legal Advice MetLife


• Pet Insurance


• AFLAC


• Employee Assistance Program (EAP)

As our enthusiastic and hardworking ASSISTANT STORE MANAGER, you will be responsible for (but not limited to):

• Taking an active role and partners with the Store Manager in the day-to-day operation of the store.


• All day-to-day store operations in the absence of the Store Manager.


• Providing coaching, training, and development to the Store Employees.


• Ensuring Customer/Donor needs are met by maintaining good Customer/Donor/Community relations; complaints are resolved; and service is quick and efficient.


• Communicating any personnel issues with Management, in absence of Store Manager. May issue disciplinary warnings, conference reports, employee evaluations and goals as needed in coordination with the HR Generalist/Coordinator and District Sales Manager


• Ensuring store is maintained at ARC Merchandising Standards, adequate inventory levels on hand.


• BRP (Back Room Processing) - In absence of Store Manager, ensure that the Material Handlers are working effectively and efficiently to meet daily processing goals.


• Adequate amount of change at the beginning of each day, always safeguarding cash in registers and safe and banking of cash receipts as per ARCC policy.


• Assisting the Store Manager on ensuring that safety measures are established and maintained consistent with ARC policy and governmental regulations.


• Implementing appropriate loss prevention measures.


• Other written or verbal duties as may be assigned by Management, Retail Directors and Command Administration.

Qualifications to be considered for this position:

• High School diploma/GED or equivalent.


• Must have a minimum of 2 years previous Retail Management/Supervisory experience.


• Must be able to accurately handle POS/Cash Register operations and cash transactions.

• Must hold a valid Driver's license, be able to show proof of insurance.


• Must pass background check, which will include Criminal History and Sex Offender Registry.


• Ability to communicate effectively with management, fellow store employees, customers, and donors.

Physical Demands:

• Ability to sit, walk, stand, bend, squat, climb, kneel, and twist on an intermittent or continuous basis.


• Ability to grasp, push, pull objects such as files, file cabinet drawers, clothing carts, merchandise carts, rolling clothing racks, fixtures, furniture dollies, platform trucks and carts, hand trucks and miscellaneous carts.


• Ability to move product up to 50lbs.


• Ability to perform various repetitive motion tasks.


• Must be able to perform duties with or without reasonable accommodation

Schedule

Our stores operate 7 days per week. Work schedules are determined by Management and employee must be flexible to always ensure adequate store coverage. Full-time associates may be scheduled to work any full-time shift including evenings, weekends, and holidays.

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities

The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor's legal duty to furnish information. 41 CFR 60-1.35(c)

Qualifications

Education

High School or Equivalent (required)

Experience

2 years: Retail Management/Supervisory experience (required)

Licenses & Certifications

Driver's License (required)

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities

This employer is required to notify all applicants of their rights pursuant to federal employment laws.
For further information, please review the Know Your Rights notice from the Department of Labor.