Store Assistant Manager: Leadership, Training & Service

Default Brand; Phoenix (AZ); On-site; USD 42,000 - 56,000; Full time

Job summary

Default Brand in Phoenix, AZ is seeking an Assistant Store Manager to oversee daily store operations and coach the team for outstanding customer service. The role requires flexibility to work opening or closing shifts and offers potential for advancement.

Responsibilities include assigning tasks, training staff, ranking performance, ensuring safety, handling recruiting for part-time roles, and reporting issues to the Store Manager.

Qualifications

• Bachelor’s degree preferred; 2+ years of customer-facing retail management experience is desirable.
• Strong leadership and coaching skills with a focus on customer service excellence.
• Ability to train and develop team members and manage store operations.

Responsibilities

• Assigns duties to team members and directs their work to ensure smooth store operation.
• Trains store team members on duties and customer service standards.
• Ranks team members’ performance and administers the store safety program.
• Manages recruiting projects for part-time staff and coordinates with management.
• Reports policy violations and takes corrective actions as needed.
• Maintains professional store appearance and product displays.
• Meets with management weekly to address operational issues.
• Performs banking operations and handles cash duties.
• Maintains appropriate dress and professional image for the brand.
• Capable of performing all job classifications under supervision.

Skills

Customer service

Leadership

Training

Communication

Education

Bachelor's degree

Tools

Point of Sale (POS)

Job description

Default Brand in Phoenix, AZ is seeking an Assistant Store Manager to oversee daily store operations and coach the team for outstanding customer service. The role requires flexibility to work opening or closing shifts and offers potential for advancement.

Responsibilities include assigning tasks, training staff, ranking performance, ensuring safety, handling recruiting for part-time roles, and reporting issues to the Store Manager.