Store Assistant Manager — Lead Team & Customer Experience

Domino's; Worcester (MA); On-site; USD 20,664,000 - 27,552,000; Full time

Job summary

Domino's Worcester is seeking an Assistant Manager to support the General Manager in running the restaurant, maintaining standards, and delivering great customer service.

You will supervise staff, manage shifts, handle deposits, train new team members, and ensure cleanliness and safety. This hands-on, fast-paced role offers opportunities to grow leadership skills within a supportive team.

Qualifications

• Be at least 18 years of age.
• Minimum two years of customer service or restaurant experience preferred.
• Be enthusiastic and willing to learn.
• Be able to work with minimal supervision.
• Be able to motivate and build solid, cohesive teams.
• Strong communication and problem solving skills.
• Be customer service oriented.

Responsibilities

• Counting inventory and supplies on a nightly basis.
• Analyze labor and sales on a continual basis.
• Ensure facility and equipment cleanliness based on company standards.
• Efficient employee supervision.
• Interviewing, hiring and onboarding new team members.
• Preparing and packaging food products.
• Cleaning and maintenance of the store and its equipment.
• Rotating commissary deliveries.

Skills

Cash management

People management

Time management

Customer service

Communication

Problem solving

Team leadership

Job description

Domino's Worcester is seeking an Assistant Manager to support the General Manager in running the restaurant, maintaining standards, and delivering great customer service.

You will supervise staff, manage shifts, handle deposits, train new team members, and ensure cleanliness and safety. This hands-on, fast-paced role offers opportunities to grow leadership skills within a supportive team.