Store Assistant Manager: Lead Operations & Customer Service

Goose Creek Distribution Inc; Selbyville (DE); On-site; USD 42,000 - 56,000; Full time

Job summary

Goose Creek Distribution Inc in Selbyville, DE seeks an Assistant Manager to support the General Manager and oversee store operations, aiming to meet performance goals and train hourly associates. You will supervise daily tasks, schedule staff, and ensure compliance with safety and store policies.

The role requires strong customer service, leadership, and the ability to work weekends and holidays. A valid driver's license and background check are required.

Qualifications

• Possess a positive commitment to customer service.
• Be a leader in following all Company policies and procedures.
• Provides motivation and learning opportunities for fellow team members.
• Assists with effectively implementing solutions to store challenges.
• Displays outstanding work ethics at all times in the areas of honesty, efficiency, professionalism and dependability.
• Displays punctuality and a neat appearance.
• Displays initiative in improving store and personal performance.
• Be knowledgeable of store merchandise including products, pricing and promotions.
• Always demonstrates leadership qualities.
• Must be able to work all shifts including weekends and holidays and will typically work and supervise shifts on an alternating basis with the General Manager.
• Must pass the background check and drug free workplace requirements.
• Must possess a valid drivers license.

Responsibilities

• Ensures a pleasant shopping experience for all customers, responds to customer complaints or inquiries.
• Assists with supervising the day-to-day task assignment and performance of team associates.
• Assists with the management of all matters relating to associates and the store team – training and coaching.
• Assists with planning and preparing work schedules and coordinates daily assignments and activities of associates.
• Adheres to all city, county, and state regulations including verifying age with a valid I.D. for any age restricted sales.
• Ensures execution of established safety, security, quality, and store operations policies, procedures and practices.
• Processes store invoices on a daily basis.
• Prepares daily deposit.
• Completes daily paperwork and other store reports.
• Conducts periodic store inventories.
• Maintains a clean, well-stocked store appearance at all times.
• Ensures profitability.

Skills

Customer service

Leadership

Team training

Scheduling

Operational compliance

Communication

Dependability

Job description

Goose Creek Distribution Inc in Selbyville, DE seeks an Assistant Manager to support the General Manager and oversee store operations, aiming to meet performance goals and train hourly associates. You will supervise daily tasks, schedule staff, and ensure compliance with safety and store policies.

The role requires strong customer service, leadership, and the ability to work weekends and holidays. A valid driver's license and background check are required.