Store Assistant Manager - E Street (San Bernardino)

The Salvation Army Southern California; San Bernardino (CA); On-site; USD 20,457 - 29,136; Full time

Benefits offered by this job

Opportunity for career growth

Paid time off

Employee Stores Discounts

Medical, Dental, and Vision

Retirement Plan

Job summary

A prominent charity organization is seeking a Store Assistant Manager in San Bernardino. The role involves managing daily store operations, leading a team, and enhancing customer service while supporting community rehabilitation programs. Candidates should have retail management experience, a high school diploma, and excellent communication skills. Competitive hourly wage of $18.00 offered with several employee benefits.

Qualifications

• Minimum of 2 years in Retail Management/Supervisory experience.
• Ability to communicate effectively with staff and customers.
• Must pass background checks.

Responsibilities

• Assist Store Manager in daily operations and cash handling.
• Monitor key performance indicators to drive sales.
• Ensure customer satisfaction through excellent service.

Skills

Problem Solving

Oral Communication

Written Communication

Teamwork

Project Management

Managing People

Education

High School Diploma or equivalent

Tools

MS Office (Word, Excel, Outlook)

Job description

Store Assistant Manager - E Street (San Bernardino)

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About The Arc

The Salvation Army (TSA) Adult Rehabilitation Center (ARC) is a no-fee program to assist men & women in their journey to complete our rehabilitation program. We are grateful for the contributions our valued employees make toward the maintenance and effectiveness of the programs. The organization is indebted to and dependent on the diligence and devotion of its employees.

About Our Retail Team

Become part of the dedicated Retail Team at The Salvation Army! Together we can continue to serve and impact our local community, through the commitment to “Do The Most Good” at our San Bernardino Outlet Store, which supports the Adult Rehabilitation Program. This is an opportunity to promote a positive shopping/donor experience, enhance customer service, problem-solving and teamwork skills, while contributing to the success of our Program and its participants.

Employee Benefits Offered

• Opportunity for career growth
• Paid time off
• Employee Stores Discounts
• Great Work Perks Discounts (amusement parks, museums, services and more!)
• Medical, Dental, and Vision
• Retirement Plan
• Legal Advice MetLife
• Pet Insurance
• AFLAC
• Employee Assistance Program (EAP)

JOB TITLE

ASSISTANT MANAGER

DEPARTMENT

RETAIL

STATUS

FULL-TIME

SALARY

$18.00 / hour

IMMEDIATE SUPERVISOR

STORE MANAGER

The Salvation Army Mission Statement

The Salvation Army, an international movement, is an evangelical part of the universal Christian Church. Its message is based on the Bible. Its ministry is motivated by the love of God. Its mission is to preach the Gospel of Jesus Christ and to meet human needs in His name without discrimination.

Position Objectives

• To provide customers with the best selection, exceptional service and well-organized stores so we can offer spiritual, social and rehabilitation programs to those in need.
• Accountable for meeting store sales and income budget expectations while managing expenses to maximize profitability.
• Create a positive and mentoring environment for Beneficiaries (ARC rehabilitation program participants) through collaboration and partnership with program staff.
• Implement positive and effective Work Therapy Assignments (WTA) and keep Beneficiaries on the right track and focus.

Qualifications

• High School Diploma or equivalent required.
• Minimum of 2 years previous Retail Management/Supervisory experience (thrift preferred).
• Basic understanding of office applications, including MS Office (Word, Excel, Outlook).
• Must hold a valid Driver's license, able to pass MVR report and show proof of insurance and have access to a motor vehicle.
• Must pass background check, which will include Criminal History and Sex Offender Registry.
• Ability to communicate effectively with management, store employees, customers and donors.

Physical Requirements

• Ability to sit, walk, stand, bend, squat, climb, kneel, and twist on an intermittent or continuous basis.
• Ability to grasp, push, pull objects such as files, file cabinet drawers, clothing carts, merchandise carts, rolling clothing racks, fixtures, furniture dollies, platform trucks and carts, hand trucks and miscellaneous carts.
• Ability to lift up to 50 lbs.
• Ability to perform various repetitive motion tasks.

Core Competencies

• Problem Solving – Promptly identify & resolve problems; gather and analyze information to develop solutions.
• Oral Communication – Speak professionally, clearly, and persuasively in a variety of potentially challenging situations.
• Written Communication – Write clearly and informatively; edit work for spelling and grammar; present numerical data accurately; read and interpret written information.
• Teamwork – Balance team and individual responsibilities; build a positive team spirit, morale, and group commitment to established goals, core values and objectives.
• Project Management – Prioritize and plan work activities; use time efficiently; organize work schedules of others and assign tasks. Follow up to ensure accountability.
• Managing People – Include staff in planning, decision-making, facilitating, and process improvement. Be available and present to staff; provide regular performance feedback; help develop subordinate’s skills and encourage growth; improve processes, products, and services. Delegate work assignments; match responsibilities to the right people; set expectations and monitor delegated activities.

Essential Duties And Responsibilities

• Takes an active role and partners with the Store Manager in day-to-day operations including opening/closing procedures, POS operations, inventory management and ARC merchandising standards.
• Assumes responsibility for all day-to-day store operations and cash handling duties in the absence of the Store Manager.
• Assists Store Manager to monitor and analyze key performance indicators to drive store sales and increase profitability.
• Schedules Store Employees and maintains accurate payroll records.
• Hires, trains and directs the store team; develops performance coaching for all store employees.
• Communicates personnel issues and performance results with the Store Manager; issues disciplinary warnings as needed.
• Ensures high levels of Customer and Donor satisfaction through excellent service and community relations.
• Supports Back Room Processing and supervises program Beneficiaries Work Therapy Assignments.
• Protects store currency, inventory, and property; secures building during non-operating hours; reports safety incidents.
• May transfer or be relocated to other stores based on business needs; completes all tasks assigned by District Sales Manager, Command Retail Directors and Command Administration.