Store Assistant Manager

Columbia Sportswear Company; United States; On-site; USD 60,000 - 75,000; Full time

Benefits offered by this job

Quarterly Bonus Program

Medical with FSA/HSA options

Dental

Vision

Well-being plans

401(k) with company matching

Paid Time Off and Floating Holidays

Quarterly health reimbursement program

EAP for mental health support

Tuition Assistance Program

Job summary

Columbia Sportswear Company is seeking an Assistant Store Manager to lead Sales Associates and Supervisors, delivering excellent customer service and coaching teams on products, technology, and selling techniques. You will help drive sales, optimize store operations, and foster an inclusive, team-oriented environment.

You will support the Store Manager, oversee hiring and onboarding, and implement plans to improve engagement, productivity, and profitability.

Qualifications

• High School Diploma or GED preferred.
• 5+ years of experience in position or specialization.
• Experience operating inventory and POS systems, and various retail software tools.
• Experience driving consumer engagement and selling skills.
• Ability to use judgment to identify and resolve day-to-day technical and operational problems.
• Effective communication with store leadership, associates, and consumers.

Responsibilities

• Provide leadership to a diverse staff of supervisors and associates.
• Create an engaging shopping experience to expand the consumer base.
• Ensure staff have in-depth knowledge of products and technology.
• Provide training and coaching on selling skills.
• Assist Store Manager with interviewing, hiring, and onboarding.
• Develop and implement action plans to improve sales and store operations.
• Create weekly schedules to meet labor and expense targets.
• Maintain inventory accuracy and shrink controls.

Skills

Inventory systems

POS systems

Retail software

Consumer engagement

Communication

Education

High School Diploma or GED preferred

Tools

POS systems

Inventory management systems

Job description

Total Rewards:

• Quarterly Bonus Program to award store performance
• Comprehensive Medical with FSA/HSA options
• Dental
• Vision
• Well-being plans
• 401(k) participation with company matching
• Wellbeing support: Paid Time Off
• Floating Holidays
• Quarterly reimbursement program to support your health and fitness
• Employee Assistance Programs (EAP) which provide access to free mental health services, financial services, discounts on fitness programs, and more
• Community impact: We give back with paid Culture and Community and Volunteer Hours to support your passion!
• Growth opportunities: Grow your career with the Tuition Assistance Program and learning/development courses
• Employees discounts from all our brands including Columbia, prAna, Sorel, and Mountain Hardwear

ABOUT THE POSITION

Our store leadership teams are essential to our business with over 430 retail stores worldwide. From ensuring effective store operations, strategies, and procedures, to guiding and developing team members, our Store Leadership Teams help create memorable consumer experiences while supporting and helping drive the company’s mission of “Connecting Active People with Their Passions.”

As an Assistant Store Manager, you will lead our Sales Associates and Supervisors to engage consumers and inspire brand loyalty. You will provide continuous training and coaching on products, technologies, and enhanced selling skills that enable Sales Associates to recommend products and influence consumer buying decisions. The Assistant Store Manager develops strategies to improve consumer engagement, drive sales, and increase profitability. You will support the store manager in creating an environment focused on inclusion, teamwork, customer service, and productivity by being a positive role model and leader.

HOW YOU’LL MAKE A DIFFERENCE

• Provides leadership and direction to a diverse staff of supervisors and associates on day-to-day operations to ensure staff performance and operational standards are met.
• Creates an engaging consumer shopping experience that expands our consumer base.
• Ensures sales associates have in-depth knowledge of our products and technology to better serve consumer’s needs.
• Provides training and coaching on selling skills that influence consumer buying decisions.
• Assists the Store Manager in interviewing, hiring, training, and coaching diverse staff, as necessary.
• Assists the Store Manager with interviewing, hiring, and onboarding new team members, as necessary.
• Supports ongoing team member growth and development.
• Participates in the development and implementation of action plans to address opportunities relating to sales, store operations, safety, and employee productivity and performance.
• Creates weekly store schedules and supports the Store Manager in achieving labor and operating expense targets.
• Maintains appropriate inventory levels and accuracy through effective receiving, processing, salesfloor replenishment, stockroom organization, and shrink controls.

YOU HAVE

• No specific education required (High School Diploma or GED preferred)
• 5+ years of experience in position or specialization
• Skill operating Inventory and Point of Sales (POS) systems, and various other retail software tools.
• Experience driving consumer engagement, personalized service, and selling skills.
• Ability to use judgment to identify and resolve day-to-day technical and operational problems
• Effective communication skills; able to exchange ideas and information with the store leadership team, associates, and consumers.

JOB CONDITIONS

Frequently in a more active environment (i.e., it requires the ability to constantly move about) that can be physical or strenuous (frequently adjusting/moving items weighing up to 40 lbs.). They may frequently use specialized equipment and may have exposure to dust and noise. Occasionally it requires the ability to work in place. Ability to communicate clearly with others. Availability to work a flexible retail schedule, which may change seasonally and in response to location-specific business trends or forecasts. All local, state, and federal laws are adhered to when evaluating your availability.

This job description is not meant to be an all-inclusive list of duties and responsibilities, but constitutes a general definition of the position's scope and function in the company.

Columbia Sportswear Company is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected Veteran status, age, or any other characteristic protected by law.

Columbia Sportswear is committed to working with and providing reasonable accommodation for individuals with disabilities.

If you need reasonable accommodation because of a disability for any part of the employment process, please notify your recruiter.

At Columbia Sportswear Company, we’re proud to offer regular full-time employees a benefits package that includes a variety of services and products to help make your life and work more rewarding. Our benefit programs contribute to overall employee well-being by aligning those programs with the fundamental elements of well-being: physical, social/emotional, financial, career and community.

Benefits that can protect your family’s financial future and help you save money through our 401k plan plus a generous company match.

Columbia offers medical, dental, vision, life Insurance, disability, flexible spending accounts, health savings account, and an assortment of voluntary benefit offerings (accident, critical illness, hospital indemnity, and legal services).

EAP + which is free and confidential 24/7/365 counseling services.

We have extensive wellness benefits, employee discounts and a generous time off program available.

If you need an accommodation/adjustment to successfully complete and submit your application, please reach out to [e-mail] with the Subject: Applicant Assistance Requested.

Founded in 1938, Columbia Sportswear Company is a global leader in designing, sourcing, marketing, and distributing outdoor and active lifestyle apparel, footwear, accessories, and equipment. Our four primary brands — Columbia®, Mountain Hardwear®, SOREL® and prAna® — complement each other to address the diverse needs of active consumers and their products have gained an international reputation for their innovation, quality and performance. Learn more about our family of brands here.

https://www.eeoc.gov/sites/default/files/2023-06/22-088_EEOC_KnowYourRights6.12.pdf.