Store Assistant Manager

CrossAmerica Partners LP; Orlando (FL); On-site; Full time

Job summary

A leading company in the fuel distribution industry is seeking a Store Assistant Manager in Orlando, Florida. This role involves supporting the Store Manager in daily operations, ensuring excellent customer service, and managing staff. Ideal candidates will possess strong leadership and organizational skills, with a passion for retail. The position offers a competitive hourly wage and a comprehensive benefits package for full-time employees.

Benefits

Health Insurance

Vacation

Holiday Pay

401K with employer match

Qualifications

• Minimum 2 years in retail or convenience store management, with 1 year in a supervisory role.
• High school diploma or equivalent; higher education is a plus.

Responsibilities

• Support Store Manager in overseeing daily operations and customer service.
• Manage inventory levels, including stock ordering and receiving.
• Promote store products and help achieve sales goals.

Skills

Leadership

Communication

Customer Service

Organizational Skills

Multitasking

Education

High school diploma or equivalent

Tools

POS systems

MS Word

Excel

Inventory software

Job description

Join to apply for the Store Assistant Manager role at CrossAmerica Partners LP.

We are currently NOW HIRING.

Assistant Store Manager - starting at $16.50 per hour

CrossAmerica Partners is a leading wholesale distributor of motor fuels, operator of convenience stores, and owner and lessor of real estate used in the retail distribution of motor fuels. With a presence across 34 states, we aim to be an industry leader, providing essential fuel and convenience products across America.

Position Description

The Store Assistant Manager will support the Store Manager in overseeing daily operations, ensuring excellent customer service, managing staff, and maintaining store profitability. The ideal candidate will have a passion for retail, strong leadership skills, and a hands-on approach to managing a busy convenience store.

Responsibilities

Customer Service & Store Environment

• Greet and assist customers professionally and friendly.
• Resolve customer complaints promptly.
• Maintain a clean, safe, and organized store environment.
• Monitor service standards to ensure a positive shopping experience.

Staff Management

• Assist in recruiting, training, and onboarding new employees.
• Delegate tasks and oversee daily activities of store associates.
• Provide guidance, coaching, and feedback to team members.
• Maintain staff schedules and ensure proper coverage.

Operations & Inventory Control

• Manage inventory levels, including stock ordering and receiving.
• Conduct regular stock checks.
• Handle products properly, including rotation and quality control.
• Enforce store policies and procedures.

Sales & Financial Performance

• Promote store products and services to drive sales.
• Help achieve sales goals.
• Monitor cash handling and sales transactions.
• Support store budget management and expense control.

Health & Safety Compliance

• Ensure compliance with health, safety, and legal regulations.
• Conduct store inspections for hazards.
• Support safety initiatives and protocols.

Reporting & Administration

• Assist with payroll, staffing reports, and inventory records.
• Prepare reports on sales, inventory, and performance.
• Maintain accurate documentation.

Qualifications

• Minimum 2 years in retail or convenience store management, with 1 year in a supervisory role.
• High school diploma or equivalent; higher education is a plus.

Skills & Abilities

• Leadership and team-building skills.
• Excellent communication and customer service skills.
• Ability to handle difficult situations calmly.
• Strong organizational skills and multitasking ability.
• Proficiency with POS systems, MS Word, Excel, and inventory software.
• Flexible working hours, including evenings, weekends, and holidays.

Reports To

• Store Manager / Territory Manager

Physical Requirements & Work Environment

• Stand for extended periods.
• Lifting up to 50 lbs. frequently.
• Bend, squat, reach, and climb ladders as needed.
• Work in cold environments when restocking.
• Handle cash and operate registers.
• Perform repetitive tasks efficiently.
• Handle emergency situations.

The physical and work environment requirements are representative of those needed to perform the essential functions of this job.

Benefits

We offer a competitive benefits package including health insurance, vacation, holiday pay, 401K with employer match, and more for full-time team members. Part-time team members are also eligible for some benefits.

Equal Employment Opportunity

CrossAmerica Partners and its subsidiaries are committed to equal opportunity employment, considering all qualified applicants without regard to legally protected characteristics.

Accommodations

We provide reasonable accommodations for individuals with disabilities or medical conditions. For accommodations, contact [e-mail].