Store Assistant Manager

stevemaddenretailcareers; New Orleans (LA); On-site; USD 42,000 - 52,000; Full time

Benefits offered by this job

Medical, Dental, Vision Benefits

401K Eligibility with Company match

Paid time off benefits

Employee discount

Tuition Reimbursement Program

Career Growth

Employee Referral Program

Job summary

Steve Madden is seeking a Store Assistant Manager in New Orleans to support the Store Manager in daily operations, drive sales, and lead a team to deliver on brand promises.

The role requires 3–5 years retail experience, strong organization, and excellent communication. You will train staff, manage visual merchandising, and ensure store standards and customer service are top priorities.

Qualifications

• 3–5 years of retail experience required.
• Strong organizational and communication skills.
• Experience coordinating teams and store operations.
• Familiarity with POS and basic inventory tasks.

Responsibilities

• Partner with Store Manager to maximize profitability and ensure standards.
• Create exceptional customer experiences through client focus and teamwork.
• Assist in implementing visual merchandising directives.
• Ensure replenishment of merchandise on the selling floor.
• Assist in loss prevention and safety policy adherence.
• Support training, operations, sales, and store administration.
• Foster development and accountability within the team.
• Process information through the POS system and computer.
• Assist in hiring qualified candidates.
• Be flexible and perform duties beyond role when needed.

Skills

Retail experience

Organizational skills

Verbal & written communication

Customer service focus

Staff development

Education

High school diploma or equivalent

Tools

POS system

Job description

Store Assistant Manager (F/T)

The Store Assistant Manager is responsible for working with the Store Manager on all store operations. The Store Assistant Manager plays a vital role in guiding, developing, and motivating a team of brand advocates to ensure an exceptional customer experience that aligns with the company’s brand values.

Responsibilities

• Partner with the Store Manager to maximize profitability by ensuring that customer engagement, merchandising, operations, and community connection are all consistent and compliant with company standards.
• Create amazing customer experiences through strong client focus and collaboration, ensuring the team is motivated to deliver memorable experiences.
• Partner with the Store Manager to implement visual merchandising directives to maintain the company's brand strategies.
• Ensure appropriate replenishment of merchandise on the selling floor.
• Partner with the Store Manager to ensure compliance and adherence to loss prevention and safety policies and procedures, standards and practices, and company directive.
• Assist in various store operations, including training, operations, sales, visual merchandising, inventory management, store administration, cleaning duties when necessary, and customer service.
• Foster an environment of development and accountability.
• Process information or merchandise through the computer system and POS register system.
• Assist Store Manager in the selection and hiring of qualified candidates.
• Be flexible and occasionally perform work outside your specific role.

Requirements

• Minimum of 3-5 years of retail experience.
• High school diploma or equivalent.
• Excellent organizational skills and the ability to coordinate people, resources, and services to address business goals and needs.
• Strong verbal and written communication skills
• . Knowledge of retail operations including sales, customer service, merchandising, inventory control, store budget preparation, and loss prevention.
• Ability to work a flexible schedule with retail hours, including day, evening, weekends, and/or holidays.
• Understanding of how to develop staff with experience in staffing, coaching, counseling, etc.
• Ability to process information or merchandise through the computer system and POS register system.

Benefits

• Medical, Dental, Vision Benefits & Flexible Spending Accounts
• Life & Short/Long-Term Disability Benefits
• 401K Eligibility over the age of 21 with Company match after 6 months of employment
• Paid time off benefits including paid vacation, sick time, voting
• Virtual Health Care
• 50% off employee discount and 40% off immediate family discount
• Friends and Family Discount Events
• Free shoe every season/quarter
• Employee Assistance Program
• Tuition Reimbursement Program
• Career Growth
• Employee Referral Program