Store Assistant Manager

Steve Madden; Costa Mesa (CA); On-site; USD 28,000 - 33,000; Full time

Benefits offered by this job

Health benefits

401(k) eligibility

Employee discount

Job summary

Steve Madden in Costa Mesa, CA is seeking a Store Assistant Manager to work with the Store Manager on store operations and team development. You will guide a team of brand advocates to deliver exceptional customer experiences aligned with our brand values.

Responsibilities include driving profitability, ensuring merchandising standards, managing daily operations, and supporting recruitment and training. The role requires strong communication and a proactive leadership mindset in a fast-paced

Qualifications

• 3–5 years of retail experience.
• Strong verbal and written communication skills.
• Ability to coordinate people and resources to meet business goals.
• Knowledge of retail operations including sales, customer service, merchandising, inventory control, and loss prevention.

Responsibilities

• Partner with Store Manager to maximize profitability and ensure brand standards.
• Create exceptional customer experiences with a client-focused approach.
• Implement visual merchandising directives to align with brand strategies.
• Ensure replenishment of merchandise on the selling floor.
• Assist in store operations including training, administration, and customer service.
• Develop and hold staff accountable to driving performance and service levels.

Skills

Retail experience

Client focus

Team development

Communication

Store operations

Education

High school diploma

Tools

POS system

Inventory/merchandising software

Job description

The Store Assistant Manager is responsible for working with the Store Manager on all store operations. The Store Assistant Manager plays a vital role in guiding, developing, and motivating a team of brand advocates to ensure an exceptional customer experience that aligns with the company’s brand values.

Responsibilities

• Partner with the Store Manager to maximize profitability by ensuring that customer engagement, merchandising, operations, and community connection are all consistent and compliant with company standards.
• Create amazing customer experiences through strong client focus and collaboration, ensuring the team is motivated to deliver memorable experiences.
• Partner with the Store Manager to implement visual merchandising directives to maintain the company's brand strategies.
• Ensure appropriate replenishment of merchandise on the selling floor.
• Partner with the Store Manager to ensure compliance and adherence to loss prevention and safety policies and procedures, standards and practices, and company directive.
• Assist in various store operations, including training, operations, sales, visual merchandising, inventory management, store administration, cleaning duties when necessary, and customer service.
• Foster an environment of development and accountability.
• Process information or merchandise through the computer system and POS register system.
• Assist Store Manager in the selection and hiring of qualified candidates.
• Be flexible and occasionally perform work outside your specific role.

Requirements

• Minimum of 3-5 years of retail experience.
• High school diploma or equivalent.
• Excellent organizational skills and the ability to coordinate people, resources, and services to address business goals and needs.
• Strong verbal and written communication skills
• Knowledge of retail operations including sales, customer service, merchandising, inventory control, store budget preparation, and loss prevention.
• Ability to work a flexible schedule with retail hours, including day, evening, weekends, and/or holidays.
• Understanding of how to develop staff with experience in staffing, coaching, counseling, etc.
• Ability to process information or merchandise through the computer system and POS register system.

• Medical, Dental, Vision Benefits & Flexible Spending Accounts
• Life & Short/Long-Term Disability Benefits
• 401K Eligibility over the age of 21 with Company match after 6 months of employment
• Paid time off benefits including paid vacation, sick time, voting
• 50% off employee discount and 40% off immediate family discount
• Friends and Family Discount Events
• Free shoe every season/quarter
• Employee Assistance Program
• Employee Referral Program

Full-Time/Part-Time

Full-time

Pay Range

The estimated pay range for this job. Disclosing pay information promotes competitive and equitable pay. The actual pay rate will depend on the person's qualifications and experience.

$20.00 - $24.97 / hour

Pay Transparency

In order to support the Fair Compensation Strategy by the US Govt., HR Dept., clients are required to adhere to "Pay Transparency Law"; in the impacted states; that have mandated the employers to list the salary ranges in Job advertisements or postings for job opportunities and Job promotions.