Store Assistant Manager

stevemaddenretailcareers; Baton Rouge (LA); On-site; USD 45,000 - 60,000; Full time

Benefits offered by this job

Medical, Dental, Vision Benefits &

401K Eligibility

Paid time off

Virtual Health Care

Employee discount

Career Growth

Tuition Reimbursement Program

Job summary

Steve Madden is seeking a Store Assistant Manager (full-time) in Baton Rouge, LA. You will work with the Store Manager to drive store operations, coach a team of brand advocates, and ensure an exceptional customer experience aligned with Steve Madden brand values.

You will oversee coaching, visual merchandising, inventory, training, and store administration while maintaining profitability and brand standards. A flexible schedule including weekends and holidays is required.

Qualifications

• 3–5 years of retail experience.
• Excellent organizational skills and the ability to coordinate people, resources, and services to meet business goals.
• Strong verbal and written communication skills.
• Knowledge of retail operations including sales, customer service, merchandising, inventory control, store budget preparation, and loss prevention.
• Ability to work a flexible schedule that includes day, evening, weekends and holidays.
• Ability to develop staff with coaching and counseling.
• Experience processing information or merchandise through computer systems and POS registers.

Responsibilities

• Partner with the Store Manager to maximize profitability through customer engagement, merchandising, operations, and community connection.
• Create amazing customer experiences through strong client focus and collaboration.
• Implement visual merchandising directives to align with brand strategies.
• Ensure proper replenishment of merchandise on the selling floor.
• Ensure compliance with loss prevention and safety policies and company directives.
• Assist in store operations including training, sales, merchandising, inventory management, administration, and cleaning when needed.
• Foster development and accountability within the team.
• Process information or merchandise through the computer system and POS register.

Skills

Retail experience

Organizational skills

Communication skills

Retail operations knowledge

Staff development

POS/system proficiency

Flexibility in schedule

Education

High school diploma or equivalent

Tools

POS register system

Job description

Store Assistant Manager (F/T)

The Store Assistant Manager is responsible for working with the Store Manager on all store operations. The Store Assistant Manager plays a vital role in guiding, developing, and motivating a team of brand advocates to ensure an exceptional customer experience that aligns with the company’s brand values.

Responsibilities

• Partner with the Store Manager to maximize profitability by ensuring that customer engagement, merchandising, operations, and community connection are all consistent and compliant with company standards.
• Create amazing customer experiences through strong client focus and collaboration, ensuring the team is motivated to deliver memorable experiences.
• Partner with the Store Manager to implement visual merchandising directives to maintain the company's brand strategies.
• Ensure appropriate replenishment of merchandise on the selling floor.
• Partner with the Store Manager to ensure compliance and adherence to loss prevention and safety policies and procedures, standards and practices, and company directive.
• Assist in various store operations, including training, operations, sales, visual merchandising, inventory management, store administration, cleaning duties when necessary, and customer service.
• Foster an environment of development and accountability.
• Process information or merchandise through the computer system and POS register system.
• Assist Store Manager in the selection and hiring of qualified candidates.
• Be flexible and occasionally perform work outside your specific role.

Requirements

• Minimum of 3-5 years of retail experience.
• High school diploma or equivalent.
• Excellent organizational skills and the ability to coordinate people, resources, and services to address business goals and needs.
• Strong verbal and written communication skills
• . Knowledge of retail operations including sales, customer service, merchandising, inventory control, store budget preparation, and loss prevention.
• Ability to work a flexible schedule with retail hours, including day, evening, weekends, and/or holidays.
• Understanding of how to develop staff with experience in staffing, coaching, counseling, etc.
• Ability to process information or merchandise through the computer system and POS register system.

Benefits

• Medical, Dental, Vision Benefits & Flexible Spending Accounts
• Life & Short/Long-Term Disability Benefits
• 401K Eligibility over the age of 21 with Company match after 6 months of employment
• Paid time off benefits including paid vacation, sick time, voting
• Virtual Health Care
• 50% off employee discount and 40% off immediate family discount
• Friends and Family Discount Events
• Free shoe every season/quarter
• Employee Assistance Program
• Tuition Reimbursement Program
• Career Growth
• Employee Referral Program