Store Assistant Manager

stevemaddenretailcareers; Orange (CA); On-site; USD 52,000 - 70,000; Full time

Benefits offered by this job

Medical, Dental, Vision Benefits

Life & Short/Long-Term Disability

401K Eligibility

Paid time off

Virtual Health Care

50% off employee discount and 40% off

Friends and Family Discount Events

Free shoe every season/quarter

Employee Assistance Program

Tuition Reimbursement Program

Career Growth

Employee Referral Program

Job summary

Steve Madden Store is seeking a Store Assistant Manager to partner with the Store Manager on all store operations and guide a team to deliver an exceptional customer experience aligned with the brand. This role requires 3–5 years in retail, strong organizational and communication skills, and the ability to train staff, manage inventory, and scheduling in a fast-paced fashion environment.

The position offers opportunities for growth and a dynamic work setting with a focus on customer service,

Qualifications

• Minimum 3–5 years of retail experience.
• Strong organizational, coordination, and planning abilities.
• Excellent verbal and written communication skills.
• Knowledge of retail operations including sales, customer service, merchandising, inventory control, and loss prevention.
• Ability to work flexible hours including days, evenings, weekends, and holidays.
• Experience in staffing, coaching, and developing staff.
• Experience processing information through POS systems.

Responsibilities

• Partner with the Store Manager to maximize profitability and ensure standards.
• Deliver exceptional customer experiences with a client-focused approach.
• Support visual merchandising to maintain brand directives.
• Ensure merchandise replenishment on the selling floor.
• Assist in loss prevention, safety policies, and store procedures.
• Help with training, operations, inventory, and store administration.
• Foster development and accountability within the team.
• Process transactions and merchandise through the POS system.
• Assist in hiring qualified candidates and scheduling as needed.
• Be flexible and perform other duties as assigned.

Skills

Retail experience

Organizational skills

Verbal and written communication

Retail operations knowledge

Flexible schedule

Staff development

POS systems

Education

High school diploma or equivalent

Tools

POS system

Job description

Store Assistant Manager (F/T)

The Store Assistant Manager is responsible for working with the Store Manager on all store operations. The Store Assistant Manager plays a vital role in guiding, developing, and motivating a team of brand advocates to ensure an exceptional customer experience that aligns with the company’s brand values.

Responsibilities

• Partner with the Store Manager to maximize profitability by ensuring that customer engagement, merchandising, operations, and community connection are all consistent and compliant with company standards.
• Create amazing customer experiences through strong client focus and collaboration, ensuring the team is motivated to deliver memorable experiences.
• Partner with the Store Manager to implement visual merchandising directives to maintain the company's brand strategies.
• Ensure appropriate replenishment of merchandise on the selling floor.
• Partner with the Store Manager to ensure compliance and adherence to loss prevention and safety policies and procedures, standards and practices, and company directive.
• Assist in various store operations, including training, operations, sales, visual merchandising, inventory management, store administration, cleaning duties when necessary, and customer service.
• Foster an environment of development and accountability.
• Process information or merchandise through the computer system and POS register system.
• Assist Store Manager in the selection and hiring of qualified candidates.
• Be flexible and occasionally perform work outside your specific role.

Requirements

• Minimum of 3-5 years of retail experience.
• High school diploma or equivalent.
• Excellent organizational skills and the ability to coordinate people, resources, and services to address business goals and needs.
• Strong verbal and written communication skills
• . Knowledge of retail operations including sales, customer service, merchandising, inventory control, store budget preparation, and loss prevention.
• Ability to work a flexible schedule with retail hours, including day, evening, weekends, and/or holidays.
• Understanding of how to develop staff with experience in staffing, coaching, counseling, etc.
• Ability to process information or merchandise through the computer system and POS register system.

Benefits

• Medical, Dental, Vision Benefits & Flexible Spending Accounts
• Life & Short/Long-Term Disability Benefits
• 401K Eligibility over the age of 21 with Company match after 6 months of employment
• Paid time off benefits including paid vacation, sick time, voting
• Virtual Health Care
• 50% off employee discount and 40% off immediate family discount
• Friends and Family Discount Events
• Free shoe every season/quarter
• Employee Assistance Program
• Tuition Reimbursement Program
• Career Growth
• Employee Referral Program