Storage Specialist: Brooklyn/Queens, NY - $2,000 Sign-on Bonus

Self Storage; Brooklyn (OH); On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

Training & Development

Medical/Dental/Vision for full-time employees

401k for full-time employees

Paid Time Off

Job summary

A leading storage services provider in the Brooklyn/Queens area is seeking a Storage Specialist to ensure an inviting atmosphere for customers. Responsibilities include facility operations, customer interactions, and maintaining cleanliness. The ideal candidate has a high school diploma, 1-3 years of retail customer service experience, and strong communication skills. This role also requires flexibility in scheduling, with potential weekend work. Join a growing team that values excellent customer service!

Qualifications

• Minimum of 1-3 years retail experience with a focus on customer service.
• Ability to work a flexible schedule, including weekends.
• Bilingual Spanish is a plus.

Responsibilities

• Ensure a warm and welcoming environment for customers.
• Responsible for the opening and closing of the facility.
• Connect with customers through phone and follow-ups.
• Tour and rent storage spaces.
• Maintain cleanliness of the facility and grounds.

Skills

Customer service focus

Communication skills

Interpersonal skills

Organization skills

Education

High school diploma or GED

Job description

Overview

Storage Specialist: Brooklyn/Queens, NY - $2,000 Sign-on Bonus

Job Category: FIELD

Requisition Number: STORA01006

Storage Post is looking for Customer Service Specialists to join our growing team in the Brooklyn/Queens area!

Our Storage Specialists are the first impression to all prospective and current customers. The ideal candidate for this role seeks opportunities to provide excellent customer service and takes initiative while remaining flexible to meet the day to day needs of the facility.

Benefits

• Training & Development
• Medical/Dental/Vision for full-time employees
• 401k for full-time employees
• Paid Time Off

Responsibilities

• Be the smiling face of your facility ensuring a warm and welcoming environment for future and current customers.
• Be responsible for the opening and closing of the facility, ensuring a thorough walk through at the start and the end of each day.
• Connect with people through phone calls, appointments and follow up communication elevating the customer experience.
• Tour and rent storage spaces.
• Be responsible for providing an aesthetically pleasing environment to include the cleaning of vacated spaces, hallways and the exterior of the property as needed. Keep the premises neat and clean, the grounds free of debris and landscaped area free of weeds.

Qualifications

• High school diploma or general education degree (GED)
• Minimum of 1-3 years retail experience with a focus on customer service
• Passion for serving others
• Excellent communication, interpersonal and organization skills
• Ability to work a flexible schedule, including weekends and travel to other facilities as needed
• Bilingual Spanish is a plus

What to Expect / How to Apply

If this sounds like you, apply now.

Education

High School or better.

Experience

1-3 years: Retail experience with a focus on customer service

Licenses & Certifications

Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.