Overview
DecisionPoint seeks a Senior Storage / SAN Engineer to support enterprise storage, Storage Area Network infrastructure, data protection, service restoration, component modernization, and continuity-of-operations capabilities for the USMEPCOM ENLIST program.
The Storage / SAN Engineer will configure and troubleshoot SAN fabrics, storage arrays, Fibre Channel switches, zoning, Fabric Logins, and World Wide Name and Port World Wide Name connectivity. This role will support storage performance analysis, capacity management, component refreshes, migrations, recovery activities, technical documentation, and integration with server, virtualization, network, cloud, backup, and security platforms.
The engineer will also support COOP and disaster-recovery readiness, exercises, failover activities, backup validation, service restoration, and corrective-action planning.
This position is remote, with a preference for candidates located in the Chicago area. After-hours work or travel may be required during outages, maintenance windows, storage migrations, refreshes, COOP exercises, or COOP activation.
Note: By applying to this position, you acknowledge and consent to having your resume included in an active competitive government contract bid.
Duties & Responsibilities
- Configure, administer, maintain, monitor, and troubleshoot enterprise SAN fabrics, storage arrays, switches, and supporting infrastructure.
- Configure and maintain Fibre Channel fabrics, switch domains, ports, aliases, zones, zone sets, and associated fabric services.
- Diagnose and resolve Fabric Login, zoning, name-server, pathing, inter-switch-link, and fabric-connectivity issues.
- Configure and troubleshoot World Wide Name and Port World Wide Name connectivity between storage, switches, servers, appliances, and virtualization platforms.
- Support single-initiator zoning, multi-fabric designs, redundant paths, multipathing, host-bus adapters, and high-availability storage configurations.
- Configure and support storage volumes, logical unit numbers, storage pools, tiers, snapshots, clones, replication, masking, mapping, and host access.
- Support Fibre Channel, iSCSI, NFS, SMB, or other approved enterprise storage protocols.
- Integrate storage services with physical servers, virtual machines, VMware environments, backup platforms, databases, cloud services, and infrastructure appliances.
- Monitor storage availability, capacity, utilization, latency, input/output operations, throughput, cache performance, errors, and overall health.
- Diagnose storage-performance issues and identify bottlenecks involving hosts, fabrics, arrays, networks, applications, databases, or virtualization platforms.
- Develop capacity forecasts and recommend storage allocation, expansion, optimization, reclamation, or refresh actions.
- Support storage-related incidents, performance degradation, outages, and service-restoration activities.
- Participate in Outage Response Team activities and provide technical diagnosis, mitigation, workarounds, recovery, and service validation.
- Collect logs, alerts, performance data, configuration records, and technical evidence for incident investigation and root-cause analysis.
- Coordinate technical escalation with storage vendors, hardware manufacturers, software providers, network teams, server teams, application teams, and Government personnel.
- Track restoration actions, technical dependencies, corrective measures, and preventive recommendations through completion.
- Plan and execute storage-array, SAN-switch, firmware, software, and supporting-component refreshes.
- Support data migrations, platform upgrades, storage replacements, consolidation, and modernization initiatives.
- Develop implementation plans, migration procedures, maintenance steps, validation criteria, rollback procedures, and outage contingencies.
- Stage, configure, test, implement, and validate new or replacement storage and SAN components.
- Support non-disruptive migrations and minimize operational impact during storage-refresh and cutover activities.
- Maintain accurate storage, SAN, asset, configuration, warranty, licensing, support-agreement, and lifecycle records.
- Support inventory audits, equipment disposition, repository updates, and lifecycle reporting.
- Configure and support backup, restoration, replication, failover, failback, high availability, and disaster-recovery capabilities.
- Maintain, test, and validate system backups required to recover from local failures, storage failures, or loss of the primary site.
- Support quarterly COOP exercises involving primary and backup data centers.
- Support power-down, failover, backup-site operations, service validation, failback, and post-exercise corrective actions.
- Provide technical support during COOP activation and increased user or system demand.
- Help develop and maintain multi-year continuity testing and exercise procedures related to storage, backup, recovery, and data-cent