Storage Assistant Manager - Part Time

Hawthorne Residential Partners; Concord (NC); On-site; USD 25,000 - 35,000; Part time

Job summary

A leading company in self-storage is seeking a part-time Storage Assistant Manager to support property management functions. The role involves maximizing sales, managing customer interactions, and ensuring property maintenance. Ideal candidates will possess strong communication skills and a customer-oriented mindset, with a high school diploma or GED.

Qualifications

• High School Diploma or GED required.
• Two years related experience preferred.
• Basic computer literacy required.

Responsibilities

• Maximize sales and occupancy, manage delinquencies.
• Handle inquiries and promote rentals.
• Assist in financial controls and cash management.

Skills

Effective verbal and written communication skills

Sales-oriented

Customer service-oriented

Organized

Self-motivated

Rapport-building skills

Education

High School Diploma or GED

Two years of college preferred

Tools

Yardi Voyager

Job description

Join to apply for the Storage Assistant Manager - Part Time role at Hawthorne Residential Partners.

Job Performance Standard – Self Storage Assistant Manager

Skills, Knowledge & Personal Characteristics

The following attributes are desirable for job success: computer literate, effective verbal and written communication skills, safety conscious, sales-oriented, able to work under pressure, organized, self-motivated, customer service-oriented, and rapport-building skills. Ability to collaborate with peers, supervisors, and corporate support teams, and to deliver excellent customer service.

Summary Of Functions

The Assistant Self Storage Manager performs duties of the Property Manager in their absence or under supervision. Responsibilities include maximizing sales & occupancy, managing delinquencies, unit sales, U-Haul operations, marketing, custodial and minor maintenance tasks, and other duties as assigned.

Essential Functions

• Handle inquiries and promote rentals via phone and in person.
• Resolve customer issues to encourage repeat rentals.
• Assist in financial controls, cash management, and bank deposits.
• Complete rental transactions and reports accurately.
• Utilize computer systems effectively.
• Maintain cleanliness and security of the office and property grounds.
• Monitor and report maintenance needs.
• Manage U-Haul operations and reservations.
• Communicate professionally with all stakeholders.

Additional Skills and Competencies

• Customer interaction skills.
• Effective communication, including telephone handling.
• Basic computer skills and light maintenance ability.
• Mathematical proficiency.
• Ability to work independently.

Job Relationships/Communication

• Interaction with supervisors, colleagues, customers, vendors, and officials.

Organizational Relationships

Reports to the Community Manager; collaborates with community team members, vendors, and support staff.

Other Requirements

• Overnight travel may be required.
• Reliable vehicle, proof of insurance, valid driver’s license, and bonding required.
• Limited overtime based on property needs.
• No supervisory responsibilities.
• Non-exempt under FLSA.
• Physical ability to walk, lift up to 60 lbs, and perform inspections.
• Work environment includes outdoor conditions, exposure to chemicals, pests, and mechanical parts.

Education and Experience

High School Diploma or GED required; two years of college preferred; two years of related experience.

Skills

• English communication skills.
• Basic computer literacy; Yardi Voyager knowledge preferred.
• Pre-employment testing required.
• Residency in the community required.
• Professional appearance and grooming standards apply.