Stop Loss Claims Specialist

Imagine360; United States; A distancia; USD 55.000 - 75.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Health plan options

Company paid premiums for disability &

life insurance

Parental Leave Policy

20 days PTO to start / 10 Paid Vacays

Tuition reimbursement

401k company contribution

Professional development opportunities

Diversity and inclusion initiatives

Descripción de la vacante

Imagine360 is seeking a Stop Loss Representative to coordinate tracking, monitoring, documenting, and submission of stop loss claims. This 100% remote role requires maintaining thorough understanding of plan documents within scope and delivering timely, accurate reporting.

You will manage stop loss filings, carrier questions, and reporting while supporting the Finance Department and ensuring high-quality customer service and data integrity.

Formación

• Experience with medical claims administration or health insurance operations is preferred.
• Experience with stop‑loss filings or high‑dollar medical claims is preferred.

Responsabilidades

• Coordinate stop loss claims submission to carriers.
• Enter stop loss claims into designated databases.
• Research and resolve stop loss carrier questions.
• Support the Finance Department with funding processes.
• Maintain detailed records of filings, reimbursements and carrier determinations.
• Produce regular reports on open filings and aging items.
• Assist with audits and process improvements.
• Provide excellent customer service to internal and external stakeholders.

Conocimientos

Microsoft Office

Excel

Mathematical aptitude

10-key typing

Organizational skills

Communication skills

Educación

High School Diploma or GED

Associate degree in Business Administration/Healthcare Administration/Finance

Herramientas

None

Descripción del empleo

Imagine360 is currently seeking a Stop Loss Representative to join our team! This position coordinates the tracking, monitoring, documenting, and submission of stop loss claims. This position maintains a comprehensive understanding of the plan document(s) under their scope of responsibility.

Position Location: 100% Remote

Responsibilities include but are not limited to:

• Stop Loss Claims Management

• • Compiles and submits stop loss claims to the carrier for reimbursement.
  • Enters appropriate stop loss claims into designated database.
  • Identifies, researches, and resolves stop loss carrier questions.
  • Facilitates advancement funding with Finance Department.
  • Ensures accurate, complete, and timely reporting and documentation in alignment with internal standards, regulatory requirements, and stop‑loss carrier expectations
  • Manages large case notifications process.

• Customer Service

• • Acts as a role model in demonstrating the core values in customer service delivery.
  • Provides timely and thorough follow-up with internal and external customers.
  • Appropriately escalates complex or unresolved issues through the established chain of command.

• Quality Assurance
  • Recognizes, documents, and alerts appropriate supervisor of trends.
  • Performs self-quality monitoring to develop and execute plans to meet established goals.
  • Collaborates with peers and cross-departmentally to improve or streamline procedures.
  • Develops new or improves current internal processes to improve quality.
  • Maintain detailed internal records of filing dates, amounts, expected reimbursements, and carrier determinations.
  • Produce regular reports on open filings, reimbursements received, and aging items.
  • Assist leadership with audits, carrier reviews, and process improvement initiatives.

Required/Preferred Experience / Education:

• High School Diploma or GED
• Associate degree in Business Administration, Healthcare Administration, Finance, or a related field.
• 2-3 years of experience in medical claims administration, stop‑loss filings, or health insurance operations
• Experience working with self‑funded medical plans and understanding of stop‑loss concepts (specific and aggregate)
• Experience reviewing or preparing supporting documents such as:
  • EOBs
  • Claims extracts
  • Proof of payment
  • Eligibility files
  • Case management notes
• 3-5 years of experience in stop‑loss filings or high‑dollar medical claims.
• Prior experience working with stop‑loss carriers, TPAs, or reinsurance partners.
• Background in data verification, claim reconciliation, or financial review

Knowledge, Skills, and Abilities:

• Working knowledge of computers and software including but not limited to Microsoft Office products
• Proficient mathematical, 10-key and typing skills
• Demonstrated organizational skills, problem-solving, analytical skills and detail oriented
• Demonstrated ability to remain neutral and maintain confidentiality
• Strong written and oral communication skills
• Demonstrated ability to work independently, prioritize workloads multi-task and manage priorities to meet deadlines

What can Imagine360 offer you?

• Multiple Health plan options
• Company paid employee premiums for disability and life insurance
• Parental Leave Policy
• 20 days PTO to start / 10 Paid Holidays
• Tuition reimbursement
• 401k Company contribution
• Professional development initiatives / continuous learning opportunities
• Opportunities to participate in and support the company's diversity and inclusion initiatives

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Imagine360 is a health plan solution company that combines 50+ years of self-funding healthcare expertise. Over the years, we've helped thousands of employers save billions on healthcare. Our breakthrough total health plan solution is fixing today's one-size-fits-none PPO insurance problems with powerful, customized, member-focused solutions.

Imagine360 is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status.

RECRUITMENT AGENCIES PLEASE NOTE: Imagine360 will only accept applications from agencies/business partners that have been invited to work on a specific role. Candidate Resumes/CV's submitted without permission or directly to Hiring Managers will be considered unsolicited, and no fee will be payable. Thank you for your cooperation