Stockroom Receiving Clerk – Community Threads

Home of the Sparrow, Inc.; Arlington Heights (IL); Hybrid; USD 10,000 - 60,000; Part time

Job summary

Join a leading nonprofit organization as a Stockroom Receiving Clerk at Community Threads, where you'll be responsible for receiving, sorting, and storing donations. This part-time role, requiring 20-25 hours per week, focuses on outstanding customer service and efficient donation processing. Help empower women and children as they transition from homelessness to self-sufficiency while maintaining a clean and organized work environment.

Qualifications

• Ability to process transactions through the register system.
• Basic computer skills for electronic information management.

Responsibilities

• Receive, store, and distribute donations in the stockroom.
• Maintain inventory records and communicate effectively with staff.
• Lead volunteers on tasks for donation sorting and distribution.

Skills

Customer Service

Communication

Inventory Management

Education

High School diploma

Job description

Stockroom Receiving Clerk – Community Threads

Job Purpose: A Stockroom Receiving Clerk is responsible for receiving, storing, staging, and distributing products. The primary focus is on receiving, sorting, and storing donations in the stockroom area.

About Us: Home of the Sparrow, Inc. is a not-for-profit agency dedicated to providing Hope, Opportunity, and Support to empower women and children as they transition from homelessness to self-sufficiency.

Location: Community Threads Thrift store is seeking a part-time, Stockroom Receiving Clerk; 20-25 hours per week (Mon, W, F, and Sat 12-5). Join our team and help make a difference in your community!

Key Responsibilities:

• Provide outstanding customer service to donors and customers by greeting, acknowledging, thanking, and maintaining high standards of service.
• Process incoming donations efficiently while maintaining quality control.
• Assist in processing and replenishing merchandise through donation acceptance and floor stock monitoring.
• Keep the work area clean, organized, and safe.
• Lead volunteers on tasks as directed, ensuring safe and efficient donation sorting and distribution.
• Maintain inventory records and communicate effectively with staff regarding storage and retrieval.
• Transport items to and from the off-site storage facility promptly.
• Maintain order and report issues in the off-site storage.
• Alert management about inventory shortages or excesses and reordering needs.
• Follow recycling program criteria.
• Communicate customer requests positively and helpfully.
• Ensure all materials for donors (sign-in sheets, brochures, etc.) are current and replenished as needed.
• Adhere to all policies, procedures, and practices outlined in the Employee Handbook and Retail Manual.
• Perform additional duties such as cashiering or opening/closing procedures as assigned.

Knowledge & Skills:

• High School diploma or higher required.
• Ability to process transactions through the register system.
• Basic computer skills for electronic information management.
• Ability to read, count, and write accurately.
• Effective communication with staff, customers, and donors.
• Ability to operate store equipment.

Physical Demands:

• Ability to handle merchandise weighing 0-50 pounds safely.
• Physical activities include balancing, stooping, kneeling, crouching, crawling, reaching, sitting, standing, and walking for extended periods.

Qualifications:

• Access to all store areas including sales floor, stockroom, and register.
• Flexibility to work varied hours and days as needed.