Stockroom & Customer Experience Associate

Kohl's; Apex (NC); On-site; USD 15,000 - 21,000; Full time

Job summary

Kohl's in Apex, NC is seeking a customer-focused associate to help deliver exceptional service and ensure smooth store operations. You will handle freight, replenishment, and omni-channel fulfillment while assisting customers on the floor.

The role emphasizes strong communication, flexibility with hours, and a willingness to learn Kohl’s brand standards. 16+ years old applicants welcome. Training will be provided.

Qualifications

• Excellent customer service skills and ability to multi-task with strong attention to detail.
• Verbal/written communication and interpersonal skills.
• No retail experience required.
• Must be 16 years of age or older.
• Flexible availability, including days, nights, weekends, and holidays.

Responsibilities

• Receive and process product, including unloading truck shipments and execute stockroom operations and omni channel fulfillment
• Replenish the sales floor as necessary based on sell through and seasonal changes
• Engage customers by greeting them and offering assistance with products and services
• Execute all product protection standards
• Participate in the training process for new hires on Kohl’s brand standards, product knowledge, inventory procedures, productivity standards, tools and resources and as directed by store leadership

Skills

Customer service

Communication

No experience required

Age 16+

Flexible schedule

Job description

Kohl's in Apex, NC is seeking a customer-focused associate to help deliver exceptional service and ensure smooth store operations. You will handle freight, replenishment, and omni-channel fulfillment while assisting customers on the floor.

The role emphasizes strong communication, flexibility with hours, and a willingness to learn Kohl’s brand standards. 16+ years old applicants welcome. Training will be provided.