Omni-Channel Fulfillment & Customer Service Associate

Kohl's; Winston-Salem (NC); On-site; USD 15,000 - 21,000; Full time

Job summary

Kohl’s is hiring for an associate role in Winston-Salem, NC. You will deliver excellent customer service and ensure consistent store operations, including freight processing and omnichannel fulfillment. The role involves replenishing stock, greeting customers, and upholding Kohl’s standards.

Ideal candidates have strong attention to detail, good communication skills, and flexible availability including weekends and holidays. 16+ years old required; no retail experience necessary.

Qualifications

• Excellent customer service and attention to detail.
• Verbal and written communication skills.
• No retail experience required.
• Must be 16 years of age or older.
• Flexible availability including days, nights, weekends, and holidays.

Responsibilities

• Receive and process product including unloading truck shipments and stockroom operations and omni channel fulfillment.
• Replenish the sales floor based on sell through and seasonal changes.
• Greet customers and assist with products and services.
• Ensure product protection standards are followed.
• Support training for new hires on Kohl’s brand standards and procedures.

Skills

Customer service

Multi-tasking

Communication

Flexibility

Age 16+

Job description

Kohl’s is hiring for an associate role in Winston-Salem, NC. You will deliver excellent customer service and ensure consistent store operations, including freight processing and omnichannel fulfillment. The role involves replenishing stock, greeting customers, and upholding Kohl’s standards.

Ideal candidates have strong attention to detail, good communication skills, and flexible availability including weekends and holidays. 16+ years old required; no retail experience necessary.