Stocking Associate / Merchandiser - Full Time

Total Wine & More; Richmond (VA); On-site; USD 16,531 - 24,796; Full time

Benefits offered by this job

Paid time off

Generous store discounts

Comprehensive health care plans

401(k)

College tuition assistance

Job summary

A prominent beverage retailer in Richmond, Virginia is seeking a dedicated Merchandiser. The role involves maximizing product inventory, delivering excellent customer service, and ensuring compliance with safety regulations. Candidates should possess a High School Diploma and 1-3 years of retail experience. The company offers a variety of benefits, including comprehensive health care plans and flexible working hours, to support a positive work environment.

Qualifications

• 1-3 years of experience, preferably in retail.
• Familiarity with point-of-sale systems and inventory management software.
• Ability to work flexible hours, including evenings and weekends.

Responsibilities

• Maximize product inventory and fulfill orders.
• Deliver exceptional customer service and maintain cleanliness.
• Comply with safety regulations related to alcohol sales.

Skills

Customer service

Inventory management

Point-of-sale systems

Education

High School Diploma or equivalent

Job description

All store team members play an essential role in building our company brand by delivering excellent customer service. You will maximize product inventory and support online business operations, ensuring a positive shopping experience. While both part‑time and full‑time positions generally focus on merchandising responsibilities, you may also be assigned sales, front‑end or other responsibilities as needed.

Internally you will be referred to as Merchandiser and you will report to the store management team. If this job posting is coded as a seasonal role, you can expect this position to be short term, no longer than six months, and you will have the option to apply for a non-seasonal role.

Responsibilities

• Maximize product inventory, including processing freight, organizing and distributing inventory, pulling and stocking merchandise, building displays and end caps, placing signage, and supporting digital business operations by fulfilling orders and assisting with in‑store and curbside pick‑up and delivery services, including driving and making deliveries if assigned.
• Deliver exceptional service and a personalized experience by greeting customers, engaging to build relationships, and informing about products and services.
• Participate in wine, spirits, and beer training to build product knowledge.
• Maintain knowledge of advertisements, promotions, and loyalty programs.
• Maintain safety and cleanliness standards across the store.
• Ensure adherence to all applicable laws and regulations related to the sale of alcohol and maintain a safe and compliant store environment.
• Complete cross‑functional responsibilities and other duties as assigned.
• Load and deliver orders in a safe and professional manner, following company policies and procedures and abiding by all traffic and safety laws – if delivery is added as an essential job function.

What we’re looking for

• High School Diploma or equivalent (Preferred)
• 1‑3 years of experience, 1+ years of experience in a retail setting preferred
• Familiarity with point‑of‑sale systems and inventory management software.
• Ability to work a flexible schedule as business requires, including evenings and weekends.

Physical Requirements

• Must be 21 years of age or older
• Walk, bend down repeatedly, and be on feet for 8‑10 hours a day
• Climb ladders and lift 50 lbs. overhead repeatedly
• May be exposed to various outdoor weather conditions throughout the workday.

Benefits & Compensation

We recognize our team members are our biggest assets, and we value the critical role each play in contributing to the company’s success. It is our commitment to support and provide access to the resources needed to take care of their health and wellbeing. That is why we offer a variety of benefits, tools, and resources to support through our Total Rewards program including paid time off, generous store discounts, comprehensive health care plans including medical, prescription, dental and vision, 401(k), college tuition assistance & more!

Compensation may vary based on a number of factors including, but not limited to, market location, job‑related knowledge, skills and/or experience. The actual hourly rate will equal or exceed the required minimum wage applicable to the job location. We consider several factors when establishing compensation. Estimated salaries determined by third parties have not been validated by our company.

We are an equal opportunity employer, and all qualified applicants will receive consideration for employment without discrimination based on race, color, religion, national origin, sex, sexual orientation, age, marital status, veteran status, disability, or any other characteristic protected by applicable law. We make reasonable accommodations during all aspects of the employment process, including during the interview process.

Our company is a Drug Free Workplace. The information provided above indicates the general nature and level of work required of the position and is not a comprehensive list of all responsibilities or qualifications. Benefits list is only a highlight of some of the benefits offered to team members; eligibility for certain benefits apply. The anticipated close date of this posting is 120 days from the posted date indicated above.