Stocker - Store 272

The 99 Store; Norwalk (CA); On-site; USD 19,000 - 25,000; Full time

Job summary

The 99 Store is hiring for a Customer Service/Stock Associate to deliver friendly assistance to customers, help locate items, and assist at checkout. You will also support daily merchandising, price accuracy, and go-back processing.

As part of operations, you may unload shipments, stock shelves, clean work areas, and execute daily to-do tasks with safety in mind. Training on baler and pallet jack is provided.

Qualifications

• Self-starter who can work independently.
• Ability to interact with customers and associates.
• Ability to comprehend verbal and written instructions.
• Proven ability to multitask and meet shift goals and expectations.
• Ability to regularly lift 1–5 lbs and up to 50 lbs when unloading or moving inventory.
• Ability to stand, bend, reach and use basic dexterity.
• Learn to use a baler and pallet jack.

Responsibilities

• Stocking and/or Cashier
• Unload and sort merchandise upon delivery arrival.
• Stock and display merchandise in accordance with Company merchandising standards.
• Follow all Company merchandising guidelines and plan-o-grams.
• Make sure all merchandise is accurately priced.
• Process and return to stock all go-backs.
• Carefully and correctly repack merchandise to be transferred back to the Distribution Center.
• Break down cardboard boxes and place in baler.
• Retrieve shopping carts from the parking lot.
• Report any illegal activity by customers or employees to Store Management.
• Follow all Company safety procedures.
• Work independently with minimal direction and follow the daily to-do list.
• Clean up spills, floors, shelves, displays, bathrooms, etc.
• Perform additional duties as assigned by Management or Supervisors.

Skills

Customer service

Multitasking

Communication

Physical stamina

Teamwork

Lifting up to 50 lbs

Education

High School Diploma

Job description

Summary

You will ensure that our customers experience a great store shopping experience by providing first-line customer support. You will assist shoppers by answering questions, helping them locate merchandise, and assisting them with the check-out process, as needed. You will also be a crucial part of the operations staff and play a fundamental role in the proper and timely merchandising of the store.

As you begin your shift, you’ll be given an assignment which could include receiving and unloading and shipment from a distribution center, handling merchandise that needs to go out on the shelves, cleaning assignments, helping the manager on duty with a special task…whatever you are responsible for completing that day. In addition to your assigned responsibilities, you’ll be expected to help customers as needed, do price or stock checks, ensure shopping carts are ready for arriving customers, clean as you go, and always work with an awareness on safety.

Responsibilities

• Stocking and/or Cashier
• Unload and sort merchandise upon delivery arrival.
• Stock and display merchandise in accordance with Company merchandising standards.
• Follow all Company merchandising guidelines and plan-o-grams.
• Make sure all merchandise is accurately priced.
• Process and return to stock all go-backs.
• Carefully and correctly repack merchandise to be transferred back to the Distribution Center.
• Break down cardboard boxes and place in baler.
• Retrieve shopping carts from the parking lot.
• Report any illegal activity by customers or employees to Store Management.
• Follow all Company safety procedures.
• Work independently with minimal direction and follow the daily to-do list.
• Clean up spills, floors, shelves, displays, bathrooms, etc.
• Perform additional duties as assigned by Management or Supervisors.

Minimum Required Experience

• To be a self-starter with the ability to work independently, show initiative, and excel in a team environment.
• A positive attitudeand the ability to interactin an effective and friendly manner with customers and associates.
• The ability to comprehend instructions, both verbal and written.
• Proven ability to multi-task and meet shift goals and expectations.
• The ability to regularly lift one to five pounds, and lift up to 50 pounds as you unload trucks or move large boxes of inventory.
• The ability to constantly stand, bend and reach with a moderate amount of manual dexterity.
• The ability to learn to use a baler and pallet jack.

Preferred Experience

• High School Diploma required
• Basic math skills required
• Strong customer service skills

Competencies

Customer Focus, Action Oriented, Resilient

Hiring Start Rate: $16.00