Stocker - Smallwares

Jetro Restaurant Depot; Urbandale (IA); On-site; USD 1,929,000 - 2,480,000; Full time

Job summary

Jetro Restaurant Depot is seeking a Stocker in Smallwares to ensure products are stocked and available for customers. You will greet customers, assist in locating items, and help with loading and unloading as needed.

The role requires basic math, strong communication, and a commitment to safe, clean work areas. Ability to lift up to 50 pounds and stand for extended periods is essential. This is a non-exempt, on-site position in Urbandale, IA.

Qualifications

• Basic math skills required.
• Excellent communication and superior customer service.
• Familiarity with department products.
• Flexible schedule and willingness to work overtime.
• Ability to lift and carry up to 50 pounds.
• Ability to stand and walk for extended periods.

Responsibilities

• Stock products in the Smallwares department as directed.
• Pack out products as needed by the Department Manager.
• Provide friendly, efficient customer service as customers enter the department.
• Assist customers with loading and unloading products.
• Help customers locate products and provide detailed information.
• Perform shelf tag maintenance as needed.
• Assist with cycle counts and keep area clean and safe.
• Perform other duties as assigned.

Skills

Basic Math

Communication

Customer Service

Product Knowledge

Flexibility

Stamina

Lifting 50 lbs

Job description

Job Details

Position Title: Stocker - Smallwares

Department: Smallwares

Supervisor: Smallwares Manager/Supervisor

FLSA: Non-exempt

Position Summary

The Stocker in Smallwares is responsible for ensuring all products are packed out, stocked, and available to customers at all times. They are responsible for keeping the area clean, organized and safe. In addition, they must ensure that all customers that enter the area are greeted and assisted in a friendly manner. It is also the employee’s responsibility to service any customers that may require assistance selecting and retrieving products from the shelves.

Essential Functions

• Stock product as needed in department (as directed by the Department Manager).
• Pack out product as needed (as directed by the Department Manager).
• Provide friendly, efficient and professional customer service as customers enter the assigned department.
• Assist customers with loading and off-loading of product as needed.
• Assists customers with product location and detailed information when needed.
• Perform shelf tag maintenance as needed.
• Assist with cycle counts as needed.
• Keep work area clean, organized and safe.

Other Responsibilities

• Performs other work-related duties as required and assigned.

Education, Experience And Skills Required

• Basic Math skills.
• Excellent communication skills.
• Ability to provide superior Customer Service.
• Familiarity of departmental products.
• Flexible work schedule and ability to work overtime as needed.
• Ability to lift and carry 50 pounds
• Ability to remain standing, walking for 4 hours at a time.
• Commitment to company values and strong customer orientation.

Work Environment

• For the most part the ambient temperature will be moderate.
• The work is performed standing/walking – must be able to stand/walk for up to 4 hours without a break
• Physical labor –
• must be able to safely lift, push, pull, and carry up to 50lbs,
• must be able to climb and descend up to 15 steps on a step ladder safely while carrying product.
• must have the following posture tolerance: reach above shoulder level, twist/turn head, bend over/stoop, and kneel/squat
• There will be industrial vehicles (forklifts, HiLo, electric pallet jacks) moving material throughout the warehouse.

Job Ref #: 873b3d72-07af-4cbb-8360-8edabc285ac7

Date Posted: 2026-08-26