Stocker / Cashier

Petco Animal Supplies, Inc.; Rockford (IL); On-site; USD 10,000 - 60,000; Full time

Job summary

Join a forward-thinking company dedicated to enhancing the lives of pets and their owners. As an Operations Generalist, you'll play a vital role in ensuring the smooth operation of our Pet Care Center. This position offers a unique opportunity to work closely with animals while providing exceptional service to guests. With a focus on teamwork, safety, and a positive culture, you will contribute to a supportive environment that values your growth and development. If you have a passion for animal welfare and enjoy working in a dynamic setting, this role is perfect for you.

Qualifications

• High school diploma or equivalent required.
• Proficiency in mathematics and communication skills needed.

Responsibilities

• Maintain inventory and ensure merchandise is stocked and displayed.
• Process register transactions and support guest interactions.
• Promote teamwork and adhere to operational guidelines.

Skills

Mathematics proficiency

Communication skills

Interpersonal skills

Education

High school diploma or GED

Job description

Create a healthier, brighter future for pets, pet parents, and people!

If you want to make a real difference, create an exciting career path, feel welcome to be your whole self, and nurture your wellbeing, Petco is the place for you.

Our core values capture that spirit as we work to improve lives by doing what’s right for pets, people, and our planet.

• We love all pets like our own
• We’re the future of the pet industry
• We’re here to improve lives
• We drive outstanding results together
• We’re welcome as we are

Petco is a category-defining health and wellness company focused on improving the lives of pets, pet parents, and Petco partners. We are 29,000 strong and operate 1,500+ pet care centers in the U.S., Mexico, and Puerto Rico, including 250+ Vetco Total Care hospitals, hundreds of preventive care clinics, and eight distribution centers. We’re focused on purpose-driven work, and strongly believe what’s good for pets, people, and our planet is good for Petco.

As an Operations Generalist, you’ll ensure our merchandising and inventory strategies are executed across the Pet Care Center utilizing our Petco processes. You will ensure the efficient and effective operations of the Pet Care Center to meet the needs of the guest and their pet/s. You’ll work the truck, stock shelves, clean the Pet Care Center, work the cash register, and provide an excellent experience for each of our guests. You can excel in this role by exhibiting a passion for the welfare, health, and proper care of animals as well as being a positive partner within the whole Pet Care Center team.

Position Responsibilities

• Be responsible for the maintenance and inventory across the entire Pet Care Center.
• Ensure merchandise is properly stocked, priced, and displayed to create a great presentation for our guests.
• Process register transactions in a way that creates a great experience for each guest.
• Be proficient within our selling model and support guest interactions as needed.
• Have a strong interest in animal welfare and support animal care procedures to maintain pet health.
• Complete and apply training programs to maintain a high level of expertise of your role.
• Promote a positive culture of teamwork, inclusion, and collaboration.
• Adhere to established operational guidelines, policies, and procedures.
• Complete other duties and special projects as assigned.
• Evaluate guest inquiries and refer to the Leader on Duty as needed.

Other Essential Duties

• UTILIZE SELLING BEHAVIORS: You’re the key to providing an amazing guest experience within our Pet Care Locations. Utilizing the behaviors within our Sales Model is critical to being able to identify and solve for their needs both today and in the future.
• CONTRIBUTE TO A SAFE ENVIRONMENT: You’ll be empowered through our training programs to maintain our safety protocols. Bottom line, the safety of partners, guests, and pets is our #1 priority.
• BE A PART OF A COLLABORATIVE CULTURE: Being a great teammate is key to creating a culture that is centered around solving for the health and wellness needs of pets.
• ENGAGE IN YOUR CAREER: As you develop your skills and knowledge, you will have the opportunity to participate in developmental programs to support your continued growth throughout your career.

Basic Qualifications

• High school diploma or equivalent (GED) or relevant work experience.
• Proficiency in mathematics and above-average communication skills.
• Professional appearance and demeanor, with a keen and genuine interest in animals and their care.
• Good interpersonal and verbal communication skills for interaction with the public and team members.

Education/Skills

In addition to a high school diploma or GED, demonstrate proficiency in mathematics, basic accounting, and exhibit exceptional communication skills.

Supervisory Responsibility

None

Work Environment

The majority of duties are indoors, with some outdoor activities like merchandise handling. Must be able to lift up to 50 pounds, stand for long periods, and be willing to work flexible hours including evenings and weekends.

Equal Opportunity Employer

Petco is an Equal Opportunity Employer. All qualified applicants will receive consideration without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, age, veteran status, or other protected classes.

Pay ranges are aligned with state-specific regulations and may vary by location, experience, and other factors. The typical pay range is $12.00 - $19.50 per hour, with a starting rate of $15.00 per hour. For more details on benefits, visit https://careers.petco.com/us/en/key-benefits