Stocker / Cashier

Petco Animal Supplies, Inc.; Buena Park (CA); On-site; USD 30,000 - 40,000; Full time

Job summary

Join a forward-thinking company dedicated to improving the lives of pets and their owners. As an Operations Generalist, you will play a vital role in ensuring efficient operations at the Pet Care Center. Your responsibilities will include managing inventory, providing exceptional customer service, and maintaining a safe and welcoming environment for guests and their pets. This position offers a unique opportunity to work in a collaborative culture focused on animal welfare and guest satisfaction. If you are passionate about pets and enjoy working in a team-oriented setting, this role is perfect for you!

Qualifications

• High school diploma or GED required.
• Proficiency in customer service and teamwork is essential.

Responsibilities

• Maintain and manage inventory across the Pet Care Center.
• Ensure excellent guest experiences through effective service.
• Support animal care procedures and promote a positive culture.

Skills

Customer Service

Animal Welfare Knowledge

Teamwork

Inventory Management

Education

High School Diploma or GED

Job description

Create a healthier, brighter future for pets, pet parents and people!

If you want to make a real difference, create an exciting career path, feel welcome to be your whole self and nurture your wellbeing, Petco is the place for you.

Our core values capture that spirit as we work to improve lives by doing what’s right for pets, people and our planet.

• We love all pets like our own
• We’re the future of the pet industry
• We’re here to improve lives
• We drive outstanding results together
• We’re welcome as we are

Petco is a category-defining health and wellness company focused on improving the lives of pets, pet parents and Petco partners. We are 29,000 strong and operate 1,500+ pet care centers in the U.S., Mexico and Puerto Rico, including 250+ Vetco Total Care hospitals, hundreds of preventive care clinics and eight distribution centers. We’re focused on purpose-driven work, and strongly believe what’s good for pets, people and our planet is good for Petco.

As an Operations Generalist, you’ll ensure our merchandising and inventory strategies are executed across the Pet Care Center utilizing our Petco processes. You will ensure the efficient and effective operations of the Pet Care Center to meet the needs of the guest and their pet/s. You’ll work the truck, stock shelves, clean the Pet Care Center, work the cash register, and provide an excellent experience for each of our guests. You can excel in this role by exhibiting a passion for the welfare, health, and proper care of animals as well as being a positive partner within the whole Pet Care Center team.

Position Responsibilities

• Be responsible for the maintenance and inventory across the entire Pet Care Center.
• Ensure merchandise is properly stocked, priced, and displayed to create a great presentation for our guests.
• Process register transactions in a way that creates a great experience for each guest.
• Be proficient within our selling model and support guest interactions as needed.
• Have a strong interest in animal welfare and support animal care procedures to maintain pet health.
• Complete and apply training programs to maintain a high level of expertise of their role.
• Promote a positive culture of teamwork, inclusion, and collaboration.
• Adhere to established operational guidelines, policies, and procedures.
• Complete other duties and special projects as assigned.
• Evaluate guest inquiries and refer to the Leader on Duty as needed.

Other Essential Duties

• UTILIZE SELLING BEHAVIORS. You’re the key to providing an amazing guest experience within our Pet Care Locations. Utilizing the behaviors within our Sales Model is critical to being able to identify and solve for their needs both today and in the future.
• CONTRIBUTE TO A SAFE ENVIRONMENT. You’ll be empowered through our training programs to maintain our safety protocols. Bottom line, the safety of partners, guests and pets is our #1 priority.
• BE A PART OF A COLLABORATIVE CULTURE. Being a great teammate is key to creating a culture that is centered around solving for the health and wellness needs of pets.
• ENGAGE IN YOUR CAREER: As you develop your skills and knowledge, you will have the opportunity to participate in developmental programs to support your continued growth throughout your career.

Basic Qualifications

• Minimum high school diploma (its equivalency i.e. GED) or the equivalent work experience.
• A qualified applicant will be required to demonstrate proficiency in the areas of