Stock/Ship from Store, The Somerset Collection

Ann Taylor; Troy (MI); On-site; USD 17,000 - 21,000; Part time

Benefits offered by this job

401(k)

Merchandise discounts

Professional development

Community impact programs

Job summary

Ann Taylor in Troy, MI is seeking a Sales Associate to be the brand ambassador, guiding customers with personalized styling and maintaining an inviting store environment.

You will collaborate with the team to deliver on-brand experiences, ensure shelves are organized, and keep the store looking pristine for every customer visit.

The role values hospitality, flexible availability including evenings, weekends, and holidays, and the use of technology to aid customers across omnichannel channels.

Qualifications

• Sales experience in retail or customer service is preferred.
• Hospitality mindset with the ability to engage customers warmly.
• Flexible availability including evenings, weekends, and holidays.
• Familiarity with point-of-sale systems and basic tech tools.

Responsibilities

• Connect with customers and listen to their needs to tailor assistance.
• Share product knowledge and styling recommendations to create a personalized experience.
• Maintain visually appealing and organized sales floor and merchandise.
• Use company tools to support omnichannel shopping and promotions.
• Collaborate with store team to meet goals and deliver great customer service.

Skills

Sales experience

Hospitality mindset

Flexible availability

Tech-savvy

Education

High school diploma or equivalent

Tools

POS system

Job description

About usAnn Taylor embodies and celebrates the spirit, heritage, and confidence of American women leading the lives they love. Since its beginnings, Ann Taylor has been committed to providing women with everything they need to feel inspired and motivated as they navigate their multifaceted lives. Our effortlessly polished styles are thoughtfully designed to go anywhere—from the office to special occasions (and everywhere in between).Discover a culture centered on empowering employees, with access to industry leaders and tools you need to expand your skills and stretch your abilities. We'll meet you at every milestone with opportunities and benefits to make life better in and outside of work (not to mention your closet). Ready to join us?About the roleAs a Sales Associate, you are the ultimate brand ambassador. You create authentic connections with customers and guide their shopping journey by offering personalized styling recommendations. You help keep the store looking beautiful by ensuring merchandise is well-organized and in the right place on the sales floor, ready to impress customers. You'll collaborate with your team to create personalized customer experiences and support our always-inviting environment on the sales floor.The impact you can haveIn this role, you'll have the opportunity to:Connect with customers and listen to their needs to create personalized customer experiences.Share product knowledge and recommendations to help style the customer.Use brand behaviors and personalized service to drive brand loyalty.Uphold the highest visual and operational standards while keeping the focus on the customer.Use technology to stay informed on company priorities and promotions and provide customers with a seamless omnichannel shopping experience by utilizing available tools.Partner with store leaders to achieve individual goals and daily expectations.Build productive relationships by sharing ideas and being helpful to others.You'll bring to the roleSales Associate or customer-focused experience (preferred)Brings a hospitality mindset when engaging with customersFlexible availability – including evenings, weekends, and holidaysTechnology proficient and ability to operate a point-of-sale systemTakes initiative in making thoughtful decisionsBenefits401(k) planMerchandise discounts plus eligibility for discounts at our sister brandsProfessional development and opportunities for advancement across our brandsCommunity impact through our philanthropic partnershipsAvailability of these benefits is based on employment type, role, and certain eligibility requirements. Job offers will consider factors such as your qualifications, relevant experience, and skills.Location:Store 0041-Somerset Collection-ANN-Troy, MI 48084Position Type:Regular/Part timeEqual Employment OpportunityThe Company is an equal opportunity employer and welcomes applications from diverse candidates. Hiring decisions are based upon a candidate's qualifications as they relate to the requirements of the position under consideration and are made without regard to sex (including pregnancy), race, color, national origin, religion, age, disability, genetic information, military status, sexual orientation, gender identity, or any other category protected by applicable law. The Company is committed to providing reasonable accommodations for job applicants with disabilities. If you require an accommodation to perform the essential duties of the position you are seeking or to participate in the application process, please contact [e-mail]. The Company will make reasonable accommodations for otherwise qualified applicants or employees, unless such accommodations would impose an undue hardship on the operations of the Company’s business. The Company will not revoke or alter a job offer based on an applicant’s request for reasonable accommodation.