Stock Room Associate — Flexible Hours & Customer Focus

The TJX Companies, Inc.; Town of Monroe (NY); On-site; USD 22,000 - 23,000; Full time

Benefits offered by this job

Associate discount

EAP

smoking cessation

bereavement

401(k) Associate contributions

child care & cell phone discounts

pet & legal insurance

credit union

referral bonuses

Job summary

The TJX Companies, Inc. is seeking a Retail Associate in Monroe, NY to deliver an outstanding customer experience across our TJ Maxx store. You will engage with customers, handle purchases and returns, promote loyalty programs, and maintain clean, organized sales floors.

This role requires strong communication and multitasking abilities, a willingness to adapt to changing directions, and the capability to lift items as needed. Benefits and competitive pay are offered.

Qualifications

• Excellent customer service skills.
• Able to work a flexible schedule to support business needs.
• Strong communication and organizational skills with attention to detail.
• Capable of multi-tasking.
• Able to respond appropriately to changes in direction or unexpected situations.
• Capable of lifting heavy objects with or without reasonable accommodation.
• Works effectively with peers and supervisors.
• Retail customer experience preferred.

Responsibilities

• Role models established customer experience practices with internal and external customers.
• Maintains and upholds merchandising philosophy and follows established merchandising procedures and standards.
• Accurately rings customer purchases/returns and counts change back to customer according to established operating procedures.
• Promotes credit and loyalty programs.
• Initiates and participates in store recovery as needed throughout the day.
• Maintains all organizational, cleanliness, and recovery standards for the sales floor and participates in the maintenance/cleanliness of the entire store.
• Provides and accepts recognition and constructive feedback.
• Adheres to all labor laws, policies, and procedures.
• Supports and participates in store shrink reduction goals and programs.

Skills

Customer service

Flexible schedule

Communication

Multi-tasking

Adaptability

Lifting heavy objects

Teamwork

Job description

The TJX Companies, Inc. is seeking a Retail Associate in Monroe, NY to deliver an outstanding customer experience across our TJ Maxx store. You will engage with customers, handle purchases and returns, promote loyalty programs, and maintain clean, organized sales floors.

This role requires strong communication and multitasking abilities, a willingness to adapt to changing directions, and the capability to lift items as needed. Benefits and competitive pay are offered.