Stock Associate

NetCost Market; Manalapan Township (NJ); On-site; USD 19,286 - 23,419; Full time

Job summary

NetCost Market in Manalapan, NJ is seeking a friendly Stock Team member to support daily store operations and customer service at the front of the store.

You will perform stock checks, inventory, display setup, and assist customers with inquiries while maintaining food safety standards and a clean, organized area.

Candidates should be able to lift up to 50 lbs, work 5 days a week (including weekends), and thrive in a team environment focused on delivering an outstanding shopping experience.

Qualifications

• Must be able to read, write and do simple math.
• Ability to work well in a team and deliver friendly service.
• Able to lift up to 50 lbs and handle physical tasks as needed.
• Adhere to customer service standards and food safety basics.

Responsibilities

• Assist customers in a friendly and professional manner.
• Conduct quality checks and maintain stock quality.
• Maintain displays and organize shelves per standards.
• Record inventory and assist with annual stock assessments.
• Ensure fast, courteous service to customers in-store.

Skills

Friendly customer service

Team player

Strong communication

Attention to detail

Read/write/basic math

Lift up to 50 lbs

Job description

Company Overview

At NetCost Market, we strive to meet the highest standards. Fresh produce, value for money, and a uniquely positive shopping experience are the foundations on which we operate, bringing the complete shopping experience to the community.

Job Duties And Responsibilities

We are looking for a candidate to join our Stock Team! The candidate must be able to provide customer service in a friendly manner. Responsibilities include quality control by checking products for quality and condition. To provide customer service in a professional and enthusiastic manner that consistently follows the Customer Service Standards, to maintain a high level of customer satisfaction by properly handling all inquiries, orders, special orders and returns, and to maintain the appearance and quality of the food in the display cases. You are required to provide customer service in a friendly and professional manner that consistently follows the standards of NetCost Market to maintain customer satisfaction.

• Proactively assist customers within the guidelines outlined in our Customer Service Standards. Perform annual full-scale inventory assessments to identify missing inventory and items to be ordered
• Provide customer service to customers who may need assistance while setting up displays or otherwise in the front of the store
• Use rolling ladders to retrieve items from the stockroom on hard to reach shelves
• Accurately maintain company database including all stock and inventory items
• Build new store displays to present special merchandise
• Organize and sort items on shelving, bins and displays according to company standards
• Monitor and report any missing or lost inventory to managementConfirm all incoming shipments to be accurate by comparing the invoice to the order and ensure all inventory is in excellent condition
• Keep the work area clean
• Maintain all food safety standards
• Follow the instructions of managerial staff
• Ensure customers are served quickly, efficiently and in a pleasant manner
• Respond resourcefully to customer requests and concerns
• Provide excellent customer service and ensure clients had an outstanding shopping experience
• Other duties as assigned

Preferred Qualifications

• Ability to deliver friendly, courteous, prompt customer service
• 18 years or older
• Ability to read, write and do simple math problems
• Ability to interpret, understand and follow instructions and solve problems
• Able to work well with others as a team member
• A passion for serving people
• Must be able to lift up to 50 lbs

5 days per week, Sunday and Saturday working days

Up to 40 hours per week