Stock Assoc- Pottery Barn, Forum Shops, Norcross GA

Pottery Barn; Norcross (GA); On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

Employee discount

401(k) plan

Wellness program

Paid vacations and holidays (full-time

Job summary

Pottery Barn in Norcross, GA is seeking a Stockroom Associate to receive shipments, maintain accurate inventory records, and support the sales team by replenishing the floor after shipments or during recovery periods.

The role involves organizing stock rooms, scanning deliveries, and ensuring items are properly logged, priced, and stored. It requires attention to detail, teamwork, and flexibility to assist on the sales floor as needed.

Qualifications

• Optimally organized with attention to detail for accurate inventory records.
• Customer service oriented and able to support sales teams.
• Team player who can collaborate and assist colleagues.

Responsibilities

• Exemplify high customer service standards to internal and external customers.
• Scan shipments as delivered and update inventory records.
• Ticket and stock merchandise in stock room or prepare for distribution to floor.
• Provide feedback on inventory levels and damages to supervisor.
• Organize stockroom by department and categories and stock merchandise accordingly.
• Adjust stocking procedures to keep aisles and exits clear.
• Ensure merchandise is stored, ticketed, packaged and logged for replenishment.
• Pack and log merchandise for customer deliveries as needed.
• Transport merchandise to/from remote stockroom locations and maintain records.
• Keep stockroom clean and organized; assist on sales floor during peak times.
• Complete daily tasks and store maintenance; comply with policies and loss prevention.

Skills

Organizational skills

Customer service

Team player

Process improvement

Time management

Mobility in stockroom/sales floor

Scanning equipment familiarity

Ability to lift up to 100 lbs

Education

High school diploma or equivalent

Tools

POS system

Scanning equipment

Job description

About the Role

Receive shipments and accurately maintain inventory records. Maintain stockroom and off‑site locations. Assist sales team in replenishing the sales floor after shipment or during recovery periods.

Key Responsibilities

• Exemplify the highest level of customer service standards to internal and external customers
• Scan shipment as delivered
• Ticket and stock merchandise in the stock room or prepare for immediate distribution to the sales floor
• Provide feedback to supervisor regarding inventory levels and damages
• Organize stockroom by department and categories and stock merchandise on appropriate shelves or in offsite locations
• Adjust stocking procedures to ensure aisles and exits are clear
• Ensure that merchandise is safely stored, properly ticketed, packaged and logged, and easily located for replenishment
• Pack and log merchandise as required for customer deliveries
• Transport merchandise to and from remote stockroom locations and maintain accurate inventory records
• Ensure that the stockroom is clean, swept, with garbage removed and supplies organized
• May assist on sales floor during peak times and as assigned
• Complete tasks listed on daily agenda or as assigned (i.e., maintenance of store, lighting, cleaning)
• Comply with all company policies and procedures
• Ensure all appropriate stockroom procedures are followed to minimize loss to the company

Qualifications

• Love to keep things organized & have an unmatched attention to detail to accurately maintain inventory records
• Passionate about delivering the highest level of customer service standards to internal & external customers
• Ultimate team player, eager to jump in & help your colleagues to get the job done
• Curious & creative, striving for ways to simplify processes & procedures to streamline work
• Proven success achieving results both independently & through teamwork
• Hands‑on teammate, who takes a proactive approach to all tasks
• High school diploma or equivalent preferred
• 1‑2 years customer service experience preferred and stockroom (or related work) experience
• Basic product knowledge preferred but not required
• Effective time management skills to execute multiple tasks simultaneously
• Ability to be mobile in the stockroom or on sales floor for extended periods of time
• Proven ability to operate and read scanning equipment for extended periods
• Ability to lift and carry medium‑to‑large items, weighing up to 100 lbs., utilizing appropriate equipment and safety techniques
• Full‑time associates are expected to have open availability to meet the needs of the business.
• Part‑Time Flex associates must be available to work a minimum of two regularly scheduled shifts on the weekend (Friday, Saturday and/or Sunday) and two during the week (Monday to Thursday). For an associate to be scheduled 20 hours or more weekly, greater availability (beyond the minimum required above) that meets the needs of the business will be required. Weekend availability cannot fall on the same day; an associate must be available on two separate days (Friday and Saturday, Friday and Sunday or Saturday and Sunday).

Physical Requirements

• Ability to be mobile on the sales floor for extended periods of time
• Ability to operate POS system
• Ability to lift and mobilize medium to large items, up to 75 pounds, while utilizing appropriate equipment and safety techniques

Benefits

• A generous discount on all Williams‑Sonoma, Inc. brands
• A 401(k) plan and other investment opportunities
• A wellness program that supports your physical, financial and emotional health
• Paid vacations and holidays (full‑time)
• Health benefits, dental and vision insurance, including same‑sex domestic partner benefits (full‑time)

Employment Information

This role is not eligible for relocation assistance.

Immigration & Sponsorship

WSI will not now or in the future commence an immigration case or sponsor an individual for this position (for example, H‑1B or other employment‑based immigration).

EEO Statement

Williams‑Sonoma, Inc. is an Equal Opportunity Employer. Williams‑Sonoma, Inc. will consider for employment qualified applicants with criminal histories in a manner consistent with the requirements of the San Francisco Fair Chance Ordinance, or other applicable state or local laws and ordinances.