Stock Associate, Part Time Flex, Oakbrook - Pottery Barn

Pottery Barn; Oak Brook (IL); On-site; USD 22,041 - 23,419; Part time

Benefits offered by this job

Generous employee discount

401(k) plan

Wellness program

Job summary

A home furnishings retailer is seeking a dedicated associate to maintain stock and inventory records in Oak Brook, Illinois. Responsibilities include providing exceptional customer service, assisting in replenishing the sales floor, and organizing the stockroom efficiently. Candidates should have a high school diploma, 1-2 years of customer service experience, and the ability to lift heavy items. This role offers a competitive hourly wage and various employee benefits.

Qualifications

• 1-2 years customer service experience preferred.
• Basic product knowledge preferred but not required.
• Ability to be mobile in the stockroom or on the sales floor for extended periods.

Responsibilities

• Maintain inventory records and assist sales team with stock replenishment.
• Provide the highest level of customer service to customers.
• Ensure stockroom is organized and compliant with all procedures.

Skills

Customer service experience

Time management skills

Product knowledge

Ability to lift and carry heavy items

Mobility in stockroom and sales floor

Education

High school diploma or equivalent

Tools

Scanning equipment

POS system

Job description

About the Role

Receive shipments & accurately maintain inventory records. Maintain stockroom & off‑site locations. Assist the sales team in replenishing sales floor after shipment or during recovery periods.

Responsibilities

• Exemplify the highest level of customer service standards to internal and external customers
• Scan shipment as delivered
• Ticket and stock merchandise in the stock room or prepare for immediate distribution to the sales floor
• Provide feedback to supervisor regarding inventory levels and damages
• Organize stockroom by department and categories and stock merchandise on appropriate shelves or in offsite locations
• Adjust stocking procedures to ensure aisles and exits are clear
• Ensure that merchandise is safely stored, properly ticketed, packaged and logged, and easily located for replenishment
• Pack and log merchandise as required for customer deliveries
• Transport merchandise to and from remote stockroom locations and maintain accurate inventory records
• Ensure that the stockroom is clean, swept, with garbage removed and supplies organized
• May assist on sales floor during peak times and as assigned
• Complete tasks listed on daily agenda or as assigned (i.e., maintenance of store, lighting, cleaning)
• Comply with all company policies and procedures
• Ensure all appropriate stockroom procedures are followed to minimize loss to the company

Qualifications

• High school diploma or equivalent preferred
• 1–2 years customer service experience preferred and stockroom (or related work) experience
• Basic product knowledge preferred but not required
• Effective time management skills to execute multiple tasks simultaneously
• Ability to be mobile in the stockroom or on sales floor for extended periods of time
• Proven ability to operate and read scanning equipment for extended periods
• Ability to lift and carry medium‑to‑large items, weighing up to 100 lbs., utilizing appropriate equipment and safety techniques
• Full‑time associates are expected to have open availability to meet the needs of the business
• Part‑time Flex associates must be available to work a minimum of two regularly scheduled shifts on the weekend (Friday, Saturday and/or Sunday) and two during the week (Monday to Thursday). For an associate to be scheduled 20 hours or more weekly, greater availability that meets the needs of the business will be required (Weekend availability cannot fall on the same day; an associate must be available on two separate days).

Physical Requirements

• Ability to be mobile on the sales floor for extended periods of time
• Ability to operate POS system
• Ability to lift and mobilize medium to large items, up to 75 pounds, while utilizing appropriate equipment and safety techniques

Benefits

This role offers a competitive compensation package including pay and benefits. Pay is based on several factors including but not limited to education, work experience, certifications, geographic location, etc. The anticipated pay range for this role will be: $16.00–$17.00 per hour.

• A generous discount on all Williams‑Sonoma, Inc. brands
• A 401(k) plan and other investment opportunities
• A wellness program that supports your physical, financial and emotional health
• Paid vacations and holidays (full‑time)
• Health benefits, dental and vision insurance, including same‑sex domestic partner benefits (full‑time)

Legal Statements

WSI will not now or in the future commence an immigration case or "sponsor" an individual for this position (for example, H‑1B or other employment‑based immigration). This role is not eligible for relocation assistance.

Williams‑Sonoma, Inc. is an Equal Opportunity Employer. Williams‑Sonoma, Inc. will consider for employment qualified applicants with criminal histories in a manner consistent with the requirements of the San Francisco Fair Chance Ordinance, or other applicable state or local laws and ordinances.