Stewarding Supervisor - Full Time (Horseshoe Hammond)

Caesars Entertainment; Hammond (IN); On-site; USD 35,000 - 55,000; Full time

Job summary

A leading entertainment company is seeking a dedicated supervisor for their bar operations. The successful candidate will oversee bartending and serving staff, ensuring optimal guest service while managing staff assignments and training. The role offers great benefits including medical and dental coverage, as well as opportunities for professional development.

Benefits

Great benefits including medical, dental, and vision

Discounts on shopping, travel, and more

On-site employee dining options

Paid orientation and on-job training provided

Paid time off, 401K match, and life insurance

Qualifications

• Experience in supervising staff in a bartending or serving context.
• Strong communication skills and conflict resolution abilities.

Responsibilities

• Supervise bartending and serving employees.
• Resolve guest complaints according to standard procedures.
• Train new employees on standards and policies.

Skills

Supervision

Conflict Resolution

Team Leadership

Communication

Job description

Rate Of Pay: TBD

Status: Full - Time

TEAM MEMBER PERKS & BENEFITS:

• Great benefits including medical, dental, and vision!
• Enjoy discounts on shopping, travel, and more through our rewards program
• On-site employee dining options
• Paid orientation and on-job training provided
• Paid time off, 401K match, and life insurance
• And More!

ESSENTIAL DUTIES AND RESPONSIBILITIES

• Supervise all employees engaged in bartending and serving for a specific outlet.
• Review manifest and staffing levels to determine appropriate work assignments for the staff.
• Check with Cooks to determine menu changes, substitutions or deletions for the day and notify staff.
• Investigate and resolve guest complaints or concerns in accordance with standard procedures.
• Monitor silverware and plate status and orders items as needed with budget constrictions taken into account.
• Develop schedules to reflect staffing levels needed to give optimal guest service.
• Check out restaurant cashiers, cocktail servers or other employees with cash drawers to ensure cash balances.
• Train new employees and update all employees on new procedures or policies.
• Conduct a physical inventory of bar ware and requisition replacement items as needed.
• Coach and counsel all employees when needed to reinforce department and company policy and procedures.
• Maintain a well-informed shift by conducting daily shift meetings.
• Department walk throughs are done on a daily basis to assure cleanliness and all equipment is operational.
• Must be able to work various shifts and hours to include holidays and weekends.
• Other duties as assigned.