STEWARDING SUPERVISOR

Graton Resort & Casino; Rohnert Park (CA); On-site; USD 65,000 - 80,000; Full time

Job summary

Graton Resort & Casino is seeking a Stewards Supervisor to oversee kitchen cleanliness, chemical inventory control, and staff supervision across multiple dining venues. The role ensures health standards, manages assignments, and coordinates repairs with facilities to maintain a hazard-free work area.

Responsibilities include supervising team members, conducting trainings, and ensuring banquet prep and set-up are ready for each shift, while maintaining china, glassware, and silverware integrity.

Qualifications

• Ability to communicate effectively with guests, team members and management in written and verbal form.
• Three (3) years Food & Beverage supervisory experience.
• High School Diploma or equivalent.
• Ability to handle a flexible schedule to work weekends, holidays and all shifts.
• Ability to delegate, empower, and evaluate hourly Team Members to achieve objectives.
• Sound judgment in decision-making.
• Ability to work in a fast-paced environment and make quick judgments.
• Must be 21+ and able to obtain Graton Gaming Commission License.
• Possess or obtain a California Food Handler's Certification.

Responsibilities

• Redefine hospitality at Graton Resort & Casino while living, supporting, and promoting our values.
• Maintain cleanliness, sanitation, and organization of assigned work areas including the Marketplace Dish Room, Team Dining Room, 630 Park Steakhouse, Tony's of North Beach Italian Restaurant and Casino Bars.
• Prepare and distribute assignments to Kitchen Workers, reviewing priorities and ensuring health standards are met.
• Ensure kitchens and equipment are in good working order and compliant with health, OSHA, Graton standards; document items below standards and request repairs.
• Oversee maintenance of all stewarding department machinery and equipment.
• Assist with food safety compliance.
• Assist Executive Steward with administrative duties.
• Communicate openly with the stewarding team and keep them informed of important information.
• Conduct training and retraining as necessary.
• Ensure proper setup for all banquet functions and readiness for next shift.
• Ensure proper cleaning of china, glassware, and silverware.
• Maintain orderliness of kitchen, back-of-house, and Wood shop areas.
• Supervise assigned team and ensure tasks are performed correctly and efficiently.
• Take inventory of china, glassware, flatware, and chemicals weekly/monthly and report to Executive Steward.

Skills

Communication

Supervisory experience

Education

High School Diploma or equivalent

Job description

Position Summary:
The Stewarding Supervisor is responsible for the cleanliness of kitchen(s) and food preparation areas. This role is also responsible for inventory control of chemicals, utensils, supplies for dish rooms, etc. The Stewarding Supervisor will supervise, train and inspect the performance of Team Members in the kitchens and dish rooms.

Essential Functions

• 1.Responsible for redefining hospitality at Graton Resort & Casino while living, supporting, and promoting our values.
• 2.Monitor and maintain cleanliness, sanitation, and organization of assigned work areas, including, butnot limited to: Marketplace Dish Room, Team Dining Room, 630 Park Steakhouse, Tony's of North Beach Italian Restaurant and Casino Bars.
• 3.Prepare and distribute assignments to the Kitchen Workers while reviewing priorities and ensuring health standards are met.
• 4.Ensure that kitchens and equipment are in good working order to ensure a clean and hazard free workarea that complies with the Department of Health, OSHA, Graton Gaming Commission and Graton Resort & Casino standards. Monitor and document any culinary or sanitation departments for items that are below standards and not functioning properly. Create HotSOS orders for repairs by the facilities department.
• 5. Oversee the maintenance of all machinery and equipment in stewarding department.
• 6. Assist with food safety compliance.
• 7. Assist Executive Steward / Assistant Executive Steward with administrative duties.
• 8. Communicate openly with the stewarding team and keep them informed of all important information to assist them in their job.
• 9. Conduct training and retraining as necessary.
• 10.To Ensure proper set up for all banquet functions and ready for the next shift.
• 11.To Ensure proper cleaning of China, glassware, and silverware.
• 12.Maintain all kitchen, back of the house, Wood shop orderliness at all times.
• 13.Supervise assigned team and ensure work is performed correctly and efficiently.
• 14.Take inventory of all china, glassware and flatware and reports to Executive Steward.
• 14.Take inventory of all chemicals weekly/monthly and reports to Executive Steward.

Requirements

Required Qualifications:
1. Ability to communicate effectively with Guests, Team Members and Management in both written and verbal form.
2. Three (3) years Food & Beverage supervisory experience.
3. High School Diploma or equivalent required.
4. Ability to handle a flexible schedule to work weekends, holidays and all shifts.
5. Ability to delegate, empower, and evaluate hourly Team Members to achieve desired objectives with minimal supervision.
6. Sound judgment in all decision-making ability, even when dealing with difficult situations, where Guests, Team Members and the overall long-term profitability are not adversely impacted.
7. Ability to work in a fast-paced environment and make quick judgment decisions.
8. Must be at least 21 years of age.
9. Must be able to obtain a Graton Gaming Commission License.
10. Possess or obtain a California Food Handler's Certification.

Physical Requirements

• 1. Requires normal, corrective vision range, the ability to see color and the ability to distinguish letters, numbers and symbols.
• 2. Ability to climb, bend, reach, walk and stand for the duration of the shift.
• 3. Requires manual dexterity to operate job related equipment.
• 4. Must be capable of lifting up to 50 pounds with or without assistance.

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