Stewarding Supervisor

Loews Hotels & Co; New Orleans (LA); Hybrid; USD 42,000 - 62,000; Full time

Benefits offered by this job

Health benefits

Retirement benefits

Paid time off

Tuition reimbursement

Job summary

Loews New Orleans Hotel invites applications for a hands-on Stewarding Supervisor who will lead the stewarding team, manage dishwashing operations, and ensure cleanliness, organization and safety across back-of-house areas.

You will oversee equipment, inventories, and sanitation to support culinary and F&B teams in delivering exceptional guest experiences at our Warehouse District property.

Qualifications

• High School Diploma or equivalent (preferred).
• 2–3 years of experience in a mid-volume stewarding operation in an upscale hotel/restaurant preferred.
• Ability to work in a fast-paced environment and manage time efficiently.
• Excellent time management and multitasking abilities.
• Physical ability to lift heavy items, stand long periods, and operate cleaning equipment.

Responsibilities

• Lead and supervise the stewarding team, assigning tasks and covering shifts.
• Provide hands-on training, coaching, and feedback to maintain service excellence.
• Oversee cleaning/sanitation of dishes and kitchen equipment to Loews standards.
• Ensure dishwashing machines and equipment operate efficiently; report malfunctions.
• Coordinate cleaning of kitchen areas and back-of-house spaces for a spotless environment.
• Enforce safety procedures and hygiene protocols to prevent accidents.
• Monitor health department regulations and sanitation guidelines.
• Assist inventory management for cleaning supplies and equipment.
• Ensure safe handling/storage of cleaning chemicals per safety standards.
• Collaborate with banquet/culinary teams to ensure equipment readiness for events.
• Support event setup/breakdown with banquet and culinary teams.
• Maintain teamwork and a positive work environment; manage daily operations in the absence of leadership.
• Attend BEO meetings and prepare setups according to standards.
• Regular attendance and willingness to work varying schedules.

Skills

Clear communicator

Empowering leader

Operational expert

Safety advocate

Inventory strategist

Education

High School Diploma or equivalent

Job description

Loews New Orleans Hotel offers careers in the city's Warehouse District, where culture, comfort and hospitality come together. Team members help create upscale guest experiences in a prime location near the energy, charm and character of the Big Easy.

Who We Are: Founded in 1960, Loews Hotels & Co operates iconic hotels and resorts across the U.S. Together, our diverse and welcoming teams craft exceptional experiences in iconic destinations.

Growth and belonging start here; you'll be valued for who you are and the goals you have. Whether your next career chapter involves making memories for guests or supporting our properties in our Corporate Office, every role-from Guest Services to Finance, Culinary to IT-offers opportunities to grow and make a meaningful impact.

Creating a Team Member experience where you belong no matter what age, race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status that makes you, you is a daily focus for us.

What We Offer:

• Competitive health & wellness benefits, retirement benefits
• Paid Sick Days, Vacation, Holidays & Paid Bereavement
• Training & Development opportunities, career growth
• Tuition Reimbursement
• Pet Insurance & Pet Bereavement
• Team Member Hotel Rates, other discounts, perks and more
• Complimentary meals in Team Member Café while working
• Community volunteer opportunities
• Complimentary parking
• Benefits are subject to eligibility and may vary by position

What We're Looking For:

A hands-on and detail-oriented Stewarding Supervisor who will lead the stewarding team and ensure the highest standards of cleanliness, organization, and safety across all back-of-house areas. In this role, you'll oversee dishwashing operations, manage equipment and supply inventories, and maintain compliance with sanitation and safety regulations. Your leadership will keep kitchen operations running smoothly, supporting culinary and food & beverage teams to deliver exceptional guest experiences.

Who You Are:

• Clear Communicator: You set expectations with confidence and foster a positive, collaborative work environment
• Empowering Leader: You delegate effectively, monitor performance, and provide constructive feedback to drive team success
• Operational Expert: You understand the cleaning, maintenance, and organization of kitchen equipment and dining areas inside and out
• Safety Advocate: You uphold health and food safety regulations, ensuring compliance with sanitation standards at all times
• Inventory Strategist: You manage supplies with precision, keeping kitchens stocked and organized for seamless operations
• Veterans and military spouses are encouraged to apply

What You'll Do:

• Lead and supervise the stewarding team, assigning tasks and ensuring all responsibilities are covered throughout each shift
• Monitor team performance, providing hands-on training, coaching, and feedback to maintain consistent service excellence
• Oversee the cleaning and sanitation of dishes, glassware, flatware, pots, and kitchen equipment, ensuring everything meets Loews' high standards
• Ensure dishwashing machines and cleaning equipment operate efficiently, reporting malfunctions promptly for repair
• Coordinate the cleaning of kitchen areas, storage spaces, and back-of-house areas to maintain a spotless and organized environment
• Enforce proper safety procedures and hygiene protocols to prevent accidents and contamination
• Monitor compliance with health department regulations, including food safety and sanitation guidelines
• Assist with inventory management for cleaning supplies, chemicals, and equipment, ensuring the department is well-stocked and organized
• Oversee safe handling and storage of cleaning chemicals in accordance with safety standards
• Collaborate with banquet, culinary, and outlet teams to ensure all necessary equipment such as trays, glassware, and cutlery is available and prepared for events
• Support event setup and breakdown, coordinating with banquet and culinary teams for seamless execution
• Manage the return and proper storage of equipment after events, ensuring accountability and organization
• Foster teamwork and maintain a positive work environment that encourages productivity and cooperation
• Step in to manage day-to-day floor operations in the absence of the Executive Steward or Assistant Executive Steward
• Attend Banquet Event Order (BEO) meetings as needed and prepare setups according to established standards
• Regular attendance in conformance with standards
• May be required to work varying schedules to reflect business needs
• Required to attend all mandatory training sessions and meetings
• Perform other duties as assigned

Your Qualifications Include:

• High School Diploma or equivalent, preferred.
• Minimum 2-3 years of experience in a mid-volume stewarding operation within an upscale hotel or restaurant preferred
• Ability to work in a fast-paced environment and manage time efficiently
• Excellent time management skills with the ability to multitask and prioritize tasks efficiently
• Physical ability to perform duties, including lifting heavy items, standing for long periods, and operating cleaning equipment

Who You'll Supervise:

• Stewarding Department