Steward

Hei Hotels Inc.; United States; Remote; USD 17,000 - 25,000; Full time

Benefits offered by this job

401(k) with matching

DailyPay access

Job summary

HEI Hotels and Resorts in the United States is seeking a Stewarding/Restaurant Support role to assist the Stewarding Supervisor and outlets with cleaning and organizing Food and Beverage areas. This entry-level position focuses on teamwork, reliability, and adherence to hotel standards to ensure guest satisfaction.

The role involves washing ware, keeping machines clean, lifting heavy objects up to 150 pounds, operating a burnishing machine, and supporting cooks as needed.

Qualifications

• Knowledge of service ware and how to maintain it to complement guest experience.
• Ability to push/pull service carts up to 150 pounds with or without accommodation.
• Ability to transport heavy objects through a crowded room with or without accommodation.
• Ability to grasp, lift and carry up to 200 lbs with or without accommodation.
• Effective verbal and written communication skills.
• Ability to adapt communication style to suit different audiences.

Responsibilities

• Promptly and carefully sort soiled ware for dish or pot machine.
• Wash all ware quickly and replace in storage areas.
• Maintain high physical stamina due to activity level.
• Keep dish machine clean and filled with water per hotel standards.
• Operate burnishing machine to finish silverware.
• De-tarnish and polish silver for proper appearance.
• Clean kettles, tilt skillets, pots and pans promptly.
• Comply with attendance rules and be available to work regularly.
• Perform other duties as assigned.

Skills

Service ware knowledge

Verbal and written communication

Heavy lifting capability

Job description

About Us

Imagine being greeted by the rugged limestone hills, big blue skies, and fresh country air of Tapatio Springs Hill Country Resort at the top of every workday. Working at our 220-acre resort combines the natural beauty of our surroundings with the warmth of true Texas spirit. Join a team of dedicated professionals who welcome with big smiles and even bigger hearts. At Tapatio Springs, our warm and open company culture comes through in a working environment where country music and spirit are ever-present. When it comes to our commitment to our team, we walk the walk by offering employees competitive compensation and an impressive benefits package, including: Flexible scheduling for all employees, employee appreciation and targeted training programs, employee discounts on room rates and at restaurants, golf course and pro shop.

We also make time to celebrate our team with special parties, casual happy hours, and other social activities that foster connection.

Don't meet every single requirement of this job? At HEI we are dedicated to building a diverse and inclusive workplace, so if you're excited about this role but your experience doesn't align perfectly with every qualification in the job description, we encourage you to still send in your information.

Compensation

Tipped/Service Charge Eligible? No Discretionary Performance Bonus Eligible? No

Overview

Assist Stewarding Supervisor and Restaurant Outlets in the cleaning and organizing of the Food and Beverage Outlets.

Essential Duties and Responsibilities

• Promptly and carefully sort soiled ware so that it can be put through the dish or pot machine properly.
• Quickly wash all ware and replace in storage areas as designated.
• Physical strength and stamina are essential to this position due to the high activity level.
• Keep dish machine properly cleaned and filled with water per hotel standards.
• Operate burnishing machine to ensure proper finish on silverware.
• De-tarnish and polish silver for proper appearance.
• Clean kettles, tilt skillets, pots and pans promptly and completely so cooks can carry out their work.
• Comply with attendance rules and be available to work on a regular basis.
• Perform any other job-related duties as assigned.

Qualifications and Skills

• Knowledge of service ware and how to maintain same in order to complement guest experience.
• Ability to push/pull service carts weighing up to 150 pounds with or without reasonable accommodation.
• Ability to transport heavy objects through a crowded room with or without reasonable accommodation.
• Ability to grasp, lift and/or carry, or otherwise, move or push goods on a hand cart/truck weighing a maximum of 200lbs. with or without reasonable accommodation.
• Effective verbal and written communication skills.
• Ability to adapt communication style to suit different audiences, such as effectively communicating with supervisors, coworkers, public etc.

Benefits

• HEI Hotels and Resorts is committed to providing a comprehensive benefit program that offers you choices for your physical, mental and financial wellness, creating value in your most important investment - you!
• For your physical and mental wellness we offer competitive Medical and Dental programs through Anthem Blue Cross Blue Shield as well as Vision insurance programs through EyeMed.
• Our Vacation, Sick and Holiday programs are available for you to rejuvenate with time off.
• HEI also provides pet insurance through the ASPCA.
• For your financial wellness, HEI provides a wide array of coverage, including Supplemental, Spousal and Child Life insurance as well as Short and Long-Term Disability plans.
• Our 401(k) Savings Plan with matching funds, and discounts through our 'YouDecide' and Hotel Room Discount programs provide additional incentives for choosing HEI as the employer of your future.
• Specific details and eligibility of these programs vary by location and employment status.

Employer Policies

HEI Hotels and Resorts is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics.

Welcome to HEI Hotels and Resorts' Career Page.

Recognizing that our success starts and ends with our associates under our pioneering culture of HEI Loves, we invest in and develop the most passionate and talented people in our industry. We show our “love” to our associates by providing market-leading compensation packages, generous PTO and flex-time initiatives, outstanding career development and advancement opportunities, and job-appropriate assets and resources. We’re always looking for associates who share our passion for hospitality. With a variety of world-class brands in our portfolio, hotel locations throughout the United States, and an unparalleled suite of tools, technology, and training, we’re able to provide our associates with a truly unique opportunity to grow and build their future.

Work today, get paid today! We proudly partner with DailyPay, a voluntary benefit that allows our associates access to their earnings when they want them.